Medical Equipment Installation Technician

Are you an independent go-getter that is mechanically inclined and that makes Customer satisfaction and safety their top priorities? Come join our team, as a Medical Equipment Installation Technician! As an Installation Technician you will support critical hospital operations through the installation of hospital equipment including sterilizers, lights/booms, utility connections that may be used various settings including operating rooms and sterile processing areas. Installation Technicians, under the general direction of the Installation Project Manager, provide complete equipment installation in accordance with plans and specifications including scheduling, delivery, installation, check-out, and final inspection of equipment delivering the highest level of Customer satisfaction from installation through post-installation to ensure continuous care for hospital patients. This is a high travel/commute role with significant driving and likely overnight stays.

You will be required to travel within a designated territory to various installation sites via company vehicle or via air travel. Travel is typically booked 1-2 weeks in advance for project planning purposes. Your weekly M-F travel will be extensive. This will include day trips, overnight trips, up to a week at a time. Your typical hours will vary depending on Customer needs. Overtime is common in this position but not guaranteed.

The territory for this Installer position is Manhattan and New York City, but can also support Westchester County and northern New Jersey when needed.

• Collaborate with Installation Project Manager to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules.
• Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site.
• Verify that equipment delivered to the customer matches the order. If the order does not match, contact Installation Project Manager for direction.
• Perform installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit.
• Must be capable of independent work. Complete service documentation electronically.
• Test unit with live utilities and initiate a basic cycle to verify the integrity of the installation work performed.
• Provide daily email updates to keep all parties informed and ensure timely in-service, hand off to local technicians, and customer satisfaction.
• Ensure Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.
• Maintains courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
• Maintain tools. Submit an annual inventory to assigned manager.
• Maintain an installation materials inventory (consumable products) in line with scheduled installation activity.

• Minimum of one or two years experience in a related or similar field of work with technical school training, or three to four years without advanced training.
• Completion of mechanical, electrical, or electronic technical school training preferred.
• General knowledge of city, state, and federal mechanical and electrical codes desired.
• Ability to read and understand blueprints preferred.
• Plumbing and electrical experience strongly preferred.
• Strong technical and troubleshooting skills.
• Excellent interpersonal and Customer communication skills (verbal and written).
• Proficiency in computers and Windows software.
• Flexibility to handle multiple and changing priorities.
• Ability to work flexible hours, sometimes outside "normal business hours" and travel extensively to support business needs.
• Valid driver's license with clean driving record.
• Must be able to be compliant with hospital/customer credentialing requirements.

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:
* Base Salary+ Incentive Compensation Program+ 15% differential based on total hours worked/pay period
* Company Provided Vehicle+ Cell Phone+ Laptop
* Hands-on Training Program
* Paid Time Off + 9 Corporate Holidays Per Year
* Excellent Healthcare, Dental, and Vision Benefits
* Healthcare and Dependent Flexible Spending Accounts
* Long/Short Term Disability Coverage
* 401(k} with a Company Match
* Parental Leave
* Tuition Reimbursement Program
* Additional Add-On Benefits/Discounts
* #LI-DC