LMS Specialist

TEXT 'Work4ESGW' to 773-770-4377 to apply

Apply at: www.esgw.org/jobs

To be considered for this role, candidates must reside in the Treasure Valley region of Idaho. While the position is remote, occasional in-person meetings or local engagement may be required.

Do you love building systems, solving problems, and helping people learn and grow? Easterseals-Goodwill ("ESGW") is looking for a driven and customer-focused LMS Specialist to take ownership of our Learning Management System ("LMS") and elevate training across the organization. This is your chance to make a real impact by empowering our team members with the tools and resources they need to succeed. If you thrive in a collaborative, fast-paced environment where continuous improvement is valued, this role is a great fit for you!

What You'll Do

• Serve as the go-to expert for managing and optimizing ESGW's UKG Learning Management System.
• Upload, test, and manage courses, SCORM files, and other training content.
• Manage user access and ensure smooth user experience.
• Generate and analyze reports to help leaders track training completion, compliance, and skill development.
• Partner with end users to troubleshoot issues and work with vendor support to resolve problems.
• Roll out system updates, support new learning launches, and onboard employees into the LMS.
• Train staff on LMS features, functionality, and best practices to maximize use.
• Consult on custom reporting and collaborate with leadership to align training with organizational goals.
• Continuously improve LMS processes and stay current on updates, upgrades, and industry trends.
• Work with tools such as Articulate 360, Canva, and PowerPoint to support learning initiatives.
• Troubleshoot issues and partners with vendor support (and sometimes IT) to resolve problems and keep the system running seamlessly.

Why ESGW?

• Meaningful mission: Help empower people and strengthen communities.
• Growth opportunities: Learn, grow, and develop your career with us.
• Collaborative environment: Work alongside people who care deeply about our mission and about each other.
• Inclusive culture: ESGW is proud to be an Affirmative Action/Equal Opportunity Employer. We welcome applicants from all backgrounds.

What We're Looking For

• Mindset: A self-starter who thrives on building systems, troubleshooting issues, and finding innovative solutions.
• Education: High school diploma or equivalent required; bachelor's degree in HR, Education, Instructional Design, or related field preferred.
• Experience:

• At least 1 year of experience as an LMS administrator/coordinator/specialist, training coordinator, or in project management.
• Experience with UKG or other enterprise-level LMS platforms strongly preferred.
• Strong technical aptitude with LMS platforms, reporting, and e-learning technology.
• Familiarity with e-learning authoring tools (Articulate 360, Canva, PowerPoint) preferred.

• Skills: Excellent communication and customer service skills, ability to manage multiple projects, and strong problem-solving mindset.

Physical Requirements

• Ability to move independently or with reasonable accommodation within the facility and community.
• Must be physically and mentally able to perform all essential job functions.
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to pass background and DMV checks.
• All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores
• Referral Programs

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness ("PSLF") program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.

Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.

We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.