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Manager Safety & Reliability - Performance Excellence & Quality Department - 40 hours per week - Day shift

Henry Ford Health System
United States, Michigan, Macomb
48924 Hayes Rd (Show on map)
Aug 20, 2025

GENERAL SUMMARY:

In collaboration with the HFHS Director, Quality & Safety, and local level leadership at each business unit, the manager plans, organizes and develops processes/programs to implement and sustain safety and reliability priorities across the organization. Serves as an internal consultant for safety and reliability, measurement strategies, and interpretation of associated standards and system priorities. Develops performance improvement plans with management/staff on an as needed basis. Plans, develops, and implements education and training programs to support the achievement and sustainability of safety and reliability at HFHS. Manages broad business unit and system level, multidisciplinary projects/initiatives of a complex nature. Project work may include technical/professional analyses or may require facilitation of a large multi-disciplinary group of administrators and/or medical personnel. This individual provides needed continuous improvement training and education and works closely with other leadership to meet education needs at all levels throughout the institution. Communicates regularly with Management and prepares reports with recommendations on specific projects and/or emerging trends. Flexibility, excellent problem solving/critical thinking skills and the ability to handle stressful situations are necessary characteristics of the successful candidate. Individual is expected to continuously learn key content related to safety and reliability; apply new continuous improvement methodologies; and to spread key learnings/best practices throughout the system.

EDUCATION/EXPERIENCE REQUIRED:

  • Bachelor's degree in Nursing or healthcare related field required. Master's degree in health care field preferred; RN preferred.
  • Minimum five (5) years hospital experience required; clinical/operational experience required.
  • QI/PI lead/facilitation skills: three to five (3-5) years; Broad Business unit and System level, multidisciplinary experience.
  • Demonstrated knowledge of QI/PI methodology.
  • Evidence of ongoing continuing education in safety and reliability best practices, relevant standards, and emerging trends/priority focus areas.
  • Excellent verbal and written skills.
  • Organizational skills.
  • Strong relationship building and communication skills.
  • Knowledge of QI and process improvement.
Additional Information


  • Organization: Henry Ford Macomb Hospital
  • Department: Perform Excellence & Qual-HFMH
  • Shift: Day Job
  • Union Code: Not Applicable

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