Reservation and Revenue Specialist (Park Manager Trainee)

Are you looking for a unique opportunity that will allow you to utilize your many administrative talents to pursue a management position? If so, the Department of Conservation and Natural Resources has an exciting opening for a Reservation and Revenue Specialist (Park Manager Trainee). We are looking for an individual eager to learn and develop within our Bureau of State Parks, specifically in the Reservation and Revenue Section. In this position, you will focus on analyzing and improving our operational efficiency while enhancing guest satisfaction and ensuring that our revenue expectations are met. If this is the exciting role you have been looking for, we encourage you to apply today!

As a Reservation and Revenue Specialist (Park Manager Trainee), you will begin your career in a key management trainee position within the Reservation Section of the Bureau of State Parks' Director's Office. This role provides a valuable opportunity to refine your abilities in developing and overseeing statewide park reservation and revenue programs. You will work along side experienced managers on various operational issues related to individual state parks and the broader state park system.

In addition, you will play a role in coordinating the AspiraOne Marketing initiatives for park reservations, particularly in relation to the contract with AspiraConnect. You will also support the Communications Liaison in promoting park availability through social media channels. Strong computer and analytical skills are essential for the annual data collection process, which informs the Bureau's fee package analysis and proposal. You will assist in presenting recommendations to the section chief and provide support to DCNR and Bureau executive staff during the decision-making process regarding fee increases, as well as during the implementation of new pricing structures.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Work schedule may vary. Employee may be assigned evening and weekend work.
• Some travel will be required
• Telework: You may have the opportunity to work from home (telework) part-time, up to 5 days per pay period, upon successful completion of training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Four years of paraprofessional or technical experience providing administrative, maintenance, visitor, safety, or environmental education services in a public park or recreation area; or
• Two years of paraprofessional or technical experience providing administrative, maintenance, visitor, safety, or environmental education services in a public park or recreation area; and an associate degree in parks and recreation, forestry, engineering, natural sciences, landscape architecture, or a closely related field; or
• A bachelor's degree in parks and recreation, forestry, engineering, natural sciences, landscape architecture, or a closely related field; or
• An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

• This position requires possession of an active motor vehicle license.
• This position requires passing psychological testing (Minnesota Multiphasic Personality Inventory (MMPI). Failure to pass this test is a basis for removal from the position.
• This position requires passing a Pennsylvania State Police and FBI criminal background checks. A record of conviction of a criminal offense for which more than one year in prison can be imposed as punishment is a basis for removal from the position.
• This position requires obtaining a valid certification in standard first aid and adult, child, and infant CPR approved by the American Red Cross, American Heart Association, or equivalent. Training will be provided by the Department.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
• In accordance with Act 153 of 2014 this position is required to complete Child Abuse, Criminal and Federal Criminal History Checks around the time of hire and thereafter every 5 years

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.