Coordinator of Student Conduct

Coordinator of Student Conduct

Position Description
The Coordinator of Student Conduct (CSC) is responsible for directing, administering, and coordinating a comprehensive departmental student conduct program/process within Residential Life. The CSC ensures fair and consistent student conduct processes and is responsible for the education of students and staff regarding University policies and expectations. The CSC provides functional supervision of 17 full-time staff members who serve as hearing officers in the area of student conduct. This position is also responsible for managing HRL's security program in all residential facilities and for overseeing procedures related to addressing behavior concerns, such as serious mental health issues, that are not considered policy violations. This position reports to the Associate Director of Residential Life.

Responsibilities for this position include the following:

Management of Student Conduct Process (45%)
* Oversee conduct case management for 12 residential communities and maintain student conduct records through managing a web-based software database (Maxient).
* Review all incident statements/reports, complaints, and correspondence to ensure reasonable consistency between staff and to ensure appropriate due process.
* Provide functional supervision of 17 full-time staff members who serve as hearing officers in the area of student conduct.
* Communicate with UMPD Lieutenants and Community Investigation Detectives on residential issues, UMPD citations, and confrontation and reporting procedures.
* Coordinate the formal hearing process, including serving as a hearing officer for formal hearings and training Assistant Directors in Residential Life as hearing officers.
* Administer conduct decisions up to and including contractual relocation, termination, and University-level probation.
* Coordinate with the Department of Public Safety regarding the security cameras within the residential facilities and submit requests to review images for investigative purposes ensuring that University guidelines are followed.
* Collaborate with UMPD to address and notify students of any safety/security alerts and concerns as they occur.
* Operate as the point person for any police investigations, warrants issued, serving as a resource for research and investigative information sought by the police.
* Coordinate the implementation of behavioral agreements for serious mental health issues.

Program Administration (30%)
* Oversee structure of the Security Service Level Agreement with the Department of Public Safety and evaluate overall effectiveness on an annual basis to determine program changes/enhancements.
* Coordinate the department's response to mental health concerns and reports of sexual misconduct.
* Collaborate with the Assistant Director of Student Support and Conflict Resolution on responding to bias-related and Title VI incidents.
* Direct and coordinate the crisis response actions for Housing & Residential Life for serious incidents (i.e. suicide attempts/completions, deaths) that occur in the residential communities.
* Assist with background checks for campus volunteers, and people who are mandated to include history of student conduct for career and educational purposes.
* Submit Annual Clery Report data to and complete the data necessary for the Biennial Review under the Drug Free School & Community Act.
* Coordinate all facets of Residential Life student conduct incident reports.
* Serve as liaison with University of Minnesota Police Department, area police departments, University Security, Boynton Health Services, Dean of Students, Student Legal Services, Student Conflict Resolution Center, Student Counseling Services, the Aurora Center for Advocacy and Education, Office of Community Standards, Intercollegiate Athletics, the Office of Student Affairs Care Program, the Office of Equal Opportunity and Affirmative Action, and Student Advocate Services.
* Serve on various University committees such as Behavioral Consultation Team, the University Crisis Response Team, the University Care Team, and the Alcohol Policy and Abuse Prevention Committee.
* Serve as one of seven leaders within Residential Life to provide oversight and direction to building staff.
* Serve as the on call professional staff person on a regularly scheduled rotation with other professional staff members to provide direct crisis response to incidents involving students

Education & Training (25%)
* Develop and implement training for professional staff, student staff and University Security staff on the student conduct process, crisis management, confrontation and policy enforcement.
* Lead the Student Behavior and Learning Committee including implementation of fall and spring semester Safety Weeks.
* Consult and serve as a resource to professional and student staff on student conduct matters including prevention, intervention, confrontation, adjudication, and sanctioning.
* Develop, implement, and coordinate the facilitation of the Community Impact Sanction. Provide assessment of outcomes and make changes to curriculum as needed.
* Provide current resource information to staff and students on the following topic areas: alcohol, controlled substances, domestic violence, suicide, gambling, grief, and other social issues.
* Review and revise the residence hall regulations and their incorporation into the contract application process.
* Coordinate and maintain all student conduct related information for staff manuals.
* Coordinate research in the area of student conduct.

Work Environment: Work is performed mainly in an office setting.
Job Classification: 9761AC
Job Class Title: Student Services Professional 5 - Student Advocacy & Support
Revision Date: August 2025

Minimum Qualifications
* Requires BA/BS with at least 6 years of experience or a Master's degree plus four years of relevant experience

Preferred Qualifications
* Master's degree in College Student Personnel or other related field.
* Two years full-time, post Masters residential life, student conduct, or related experience.
* Previous experience in housing/residential student conduct or managing a system-wide judicial database system.
* Experience using Maxient student conduct software
* An ability to demonstrate commitment to Diversity and Social Justice.
* Excellent oral and written skills.

Pay Range: $68,000-$71,000; depending on education/qualifications/experience

Time Appointment Category: 75%-100% Appointment (If job description above does not specify appointment or expected weekly hours, assume a 100% appointment.)

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).