Systems Management Supervisor - Corrections

POSTING TYPE: Open Competitive
DEPARTMENT: Community Corrections
HOURS: Full time
HIRING RANGE: $73,375.00- $82,547.00/year (Grade Level 109)
LOCATION: Northern Service Center, West St. Paul
UNION: HSSA
CLOSE DATE: 4:30 p.m. on 8/22/2025

Community Corrections' Mission Statement: To transform lives, promote equity and increase community safety.

Community Corrections' Diversity and Inclusion Mission Statement: As a system we are committed to dismantling institutional racism and healing historical trauma. We are moving forward as a place where inclusion, respect, acceptance, growth and teaching are expected. We will recognize our individualities. We will listen to every voice, recognize our biases, and grow towards a more equitable and inclusive culture. We will help each other learn by modeling, teaching and listening.

The Systems Management Supervisor is responsible for managing and maintaining the information systems used by the Community Corrections Department, assuring that the systems are accessible, and the data and reports from them are accurate. This position oversees staff providing office support, IT and program analysis. Serves as a senior consultant to Community Corrections senior management team for the improvement of outcomes and service delivery, special initiatives and in supplying data analytics for their use. Works with internal and external partners including the Community Services Division, Information Technology, other counties, and state and federal government agencies.

This position works traditional hours and will be onsite daily until the selected applicant is fully trained. After training the position will be hybrid, allowing some telework at the discretion of the supervisor.

Dakota County is Minnesota's third largest county and home to more than 400,000 residents. We strive every day to achieve excellence in public service, with a focus on four values: Service, Integrity, People and Innovation.

Dakota County aims to create an environment that is welcoming and inclusive of diverse people, backgrounds and experiences. Our goal is to have a workforce that is reflective of the communities and individuals we serve. We promote an equitable and culturally aware work environment where everyone can be their authentic selves.

• Bachelor's degree in criminal justice, public/business administration or related human services field and minimal four years of data system experience, program evaluation, project management or supervisory experience with progressive levels of responsibility.
• Or, an equivalent combination of education and experience to equal 8 years.

• Supervisory experience.
• Experience working with budgets, outcomes, and exception analysis.
• Experience in statistical analysis and research.
• Experience working with CSTS data system.

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

1. Plan, design and maintain quality assurance of the department's computer data systems.
2. Document applications and direct development of work procedures.
3. Identify and access data and data sources that are relevant to program/practice/policy interpretation.
4. Demonstrate knowledge of research, statistical methods and data collection techniques and tools.
5. Interpret findings through effective integration of subject matter, stakeholder and organizational knowledge.
6. Compose original correspondence and complex monthly and year-end reports; compile supporting material and narrate data interpretations.
7. Consult with county, state and federal staff to determine information needs. Serve in a lead role by providing analysis, feedback and direction in design and development of information systems.
8. Prepare or coordinate the completion of various state and federal reports.
9. Plan, develop and implement office management and department programs and policies that escalate to Division Head/County Administrator or County Board approval.
10. Supervise office support and IT program analyst staff, to include prioritizing and assigning work, conducting performance evaluations, ensuring staff are trained, ensuring that employees follow policies and procedures, maintaining a healthy and safe working environment, and making hiring, termination and disciplinary recommendations.
11. Responsible for developing and managing program budget, advising department and division management of in-depth budgetary considerations/decisions.
12. Manage projects and procedures relating to facilities management, space planning, risk management, information technology, telecommunications, records management, and support services.
13. Represent the department or County with other departments and outside agencies regarding program/office procedures and ensuring support for departmental objectives and county-wide issues.

• Extensive knowledge of database maintenance.
• Knowledge of the theories, principles and techniques of research, data analytics, and evaluation.
• Knowledge of field work techniques and qualitative program evaluation.
• Ability to analyze, design, code, test and document information systems.
• Demonstrated ability to prepare instructional materials for staff and conduct training sessions.
• Ability to communicate or ally and in writing in a clear and concise manner.
• Considerable organizational ability; ability to effectively manage time and meet timelines.
• Ability to work with minimal supervision. Ability to use good judgment and make decisions.
• Ability to train, coach and supervise subordinates.

WORK ENVIRONMENT: The work is sedentary and requires no special physical demands. The work involves minimal risks and observance of safety precautions typical of office settings. The work is typically performed in an adequately lighted and climate-controlled office. Requires occasional travel.

• Comprehensive and affordable medical, dental, vision, and other benefits
• Excellent work-life balance
• Generous paid time off (accrual rate starts at four weeks per year)
• Eleven paid holidays and one floating holiday each year
• Pension with a generous employer contribution
• Ability to work from home some of the time

• You submit an online application that includes supplemental questions
• We assign you a score based on your qualifications
• Top scoring candidates are referred to the hiring manager for interview consideration
• We conduct interviews and reference checks before extending an offer
• We extend an offer and conduct background checks