Digital Transformation Business Process Design Analyst - O2C

Lenovo is seeking a highly skilled and strategic Digital Transformation Business Process Analyst to lead enterprise-level innovation across our global Order to Cash (O2C) function. This position plays a critical role in driving efficiency, automation, and operational excellence through digital transformation initiatives, while aligning with Lenovo's global financial objectives. As an expert in O2C transformation, you will work across business units, technology teams, and leadership functions to reimagine and modernize the end-to-end O2C ecosystem. This position will join us 3 days per week onsite at our second global HQ location in Morrisville, NC.

Key Responsibilities

• Drive the digital transformation of global O2C operations, including invoicing, collections, dispute resolution, and cash application.
• Design and implement advanced automation solutions leveraging SAP, RPA, and AI.
• Collaborate with stakeholders across Finance, Sales Operations, Global Supply Chain, and IT.
• Serve as a key advisor to senior finance leadership, providing insights and digital recommendations.
• Manage large-scale cross-functional projects with measurable business impact.
• Lead cross-functional teams to improve accuracy in financial results and reporting by identifying root causes and driving process improvements.

Basic Qualifications

• 5+ years in finance transformation, with a strong track record in O2C strategy and execution.
• Bachelor's or Master's in Finance, Accounting, Business Administration, Information Systems, Computer Science or related field.

• 1 Experience participating in an end-to-end SAP implementation, Experience leading the O2C workstream a plus.
• Experience configuring SAP ERP FIN/SCM modules: SD, FI, AR.
• Experience building self-service financial tools in partnership with development teams.
• Familiarity with credit risk modeling and dispute workflow design.
• Experience with AI exception-handling, process mining (e.g., Celonis), and RPA.
• Proficiency with BI tools: Power BI, Tableau, or Qlik.
• Experience managing cadence for digital transformation initiatives.
• Strong written and verbal communication skills.
• Strong Experience with business requirements documentation and stakeholder alignment.
• Demonstrated ability to manage ambiguity, synthesize insights quickly, and recommend practical actions.
• Bilingual fluency in Mandarin and English strongly preferred.
• PMP, SAP Certified Application Associate (FI/SD), ACCA, or similar certifications a plus.

Why Join Lenovo?

Join Lenovo to be part of a global powerhouse in innovation and digital finance. You'll have the opportunity to define the future of finance, lead transformational change, and drive strategic impact at scale.

The base salary budgeted range for this position is $105-135k. Individuals may also be considered for bonus and/or commission. This position is hybrid 3days/wk at our Morrisville, NC location.

Lenovo's various benefits can be found on www.lenovobenefits.com.

In compliance with Colorado's EPEWA, the expected application deadline for this position is October 2, 2025. This applies to both external and internal candidates.

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