Mental Health Manager

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

• Coach and counsel staff and administer appropriate disciplinary action in a timely manner.
• Provide/ensure staff receive all new hire and annual trainings on time.
• Administer day-to-day operations of assigned clinics, and/or assigned programs to include scheduling and patient service management.
• Establish operational objectives, and develop and implement plans for meeting tactical and strategic objectives as reviewed by senior management.
• Oversee administration of integrated care activities at assigned clinics to include data collection and report generation. Track site productivity and utilization rates. Monitor on-going revenue and expenses. Collect and analyze data, prepare necessary reports, and develop improvement plans as necessary.
• Provide direct patient services as appropriate within scope of licensure.
• In collaboration with Mental Health Senior Management Team, actively participate in organizational short and long-term planning and implementation activities.
• Oversee and directly participate in project planning, implementation, and assessment at assigned clinics.
• Complete all required documentation accurately, in a timely and thorough manner, in accordance with department standards. Ensure documentation complies with patients insurance requirements. In addition, monitor documentation of direct reports and assigned clinics to ensure maximum revenue realization.
• Ensure applicable regulatory and department standards are met or exceeded on an ongoing basis (i.e., JCAHO, OSHA, Safety Standards, etc.).
• Ensure assigned clinics and/or programs are managed in a fiscally responsible manner to include grants implementation and requirements as directed in collaboration with other FHCSD departments and clinics as applicable.
• Ensure assigned site is well maintained and in compliance with FHCSD policies.
• May accept warm handoffs from non-mental health clinics at the same location. Ensure work collaboratively with other managers in addressing and servicing difficult patients.
• Ensure mental health staff are kept informed and adhere to policies and procedures that relate to the mental health clinic.
• Participate in continuous improvement activities and ensure appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.
• Perform other duties as assigned.

Pay and Benefits

• $100,000-$125,000 Starting Annual Salary
• $5,000 Hiring Bonus
• Hybrid position structure with both in office and remote work
• Retirement Plan with 50% Employer Match
• Annual Raises, CEU Stipend, and Career Growth
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• $3,000 in Relocation Assistance
• Employee Discounts, Wellness Programs, Pet Insurance, and more

Full benefits package overview: https://fhcsd.gobenefits.net/benefits-home/resources/your-costs/

Education/Certifications/Licenses/Registrations

• Current California state clinical licensure as MFT, LCSW, or Clinical Psychologist.
• Master's Degree in Social Work, Psychology, or closely related field required.
• Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advance Resuscitation Training.
• Possession of First Aid/CPR certificate issued by an authorized agency.
• Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Licensed for a minimum of 3 years; No more than 2 violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving within 7 years.
• 3 years of experience in a social service/behavioral health field to include administrative experience required.
• 2 - 3 years of progressively responsible experience in Clinical supervision preferred.
• 1 - 2 years of experience in the provision and/or supervision of mental health services provided preferred.

Work Environment
FHCSD's services are all outpatient and designed for those struggling with mild to moderate acuity levels. You will have support from other therapists, case managers, a scheduling team, administrators, and a wide range of other medical professionals in our facilities. The Mental Health Department strives to create an inclusive community that fosters teamwork and continuous learning. In addition to a structured orientation process, all newly hired therapists participate in our Buddy Program so you have a designated peer to help you adjust and succeed in your new position.

Our History

FHCSD is a 501(c)(3) nonprofit organization rich in history and tradition. In 1911, the San Diego Industrial School was built on the site where our first clinic now stands. This school eventually transformed into a settlement house that provided Barrio Logan's immigrant residents with dearly needed social services. When it was announced that the city was closing the building in October 1970, Laura Rodriguez and a group of community members attended a Barrio Logan Community Action Committee meeting where they passionately advocated that the location should continue to function as a community health clinic. When their request was quickly rejected, the group occupied the building in protest.

After eight days of negotiations the City of San Diego and the community leaders reached a resolution. This led to the gifting of the building to the people of Barrio Logan and the establishment of a free clinic. Medical care delivery began two evenings a week, and the health center saw approximately 150 patients each month. This building became our flagship clinic, Logan Heights Family Health Center, and we're proud to honor our heritage by continuing to increase access to quality health care in San Diego. Over the past several decades FHCSD has transformed into one of the 10 largest Federally Qualified Health Centers in the country and will continue to grow while we strive to meet the needs of our community.

#IndMentalHealth

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)