Associate Registrar

Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

The associate registrar serves as a key member of the Office of Records, Registration, and Veterans' Affairs ( RRVA) team and provides input to the registrar on strategic planning, enrollment management, curriculum review, emergency preparedness, state and federal compliance, core work enhancement, performance management, student record and data management and statistical analysis, presentation, reporting, and outcomes assessments. The associate registrar plays a key role in enrollment information development and submission process, preparing state and federal reports, developing and disseminating internal enrollment statistics including weekly enrollment reports and demographic reports during registration periods, and answering ad hoc internal data requests. This position continuously collaborates to further develop and circulate accessible data and reports. This position assists with the management of course requisite coding and enforcement along with other academic and enrollment processes. This position supervises the graduation coordinator and hence is directly responsible for all graduation clearances, certifications, and meeting graduation targets. The associate registrar co-chairs the commencement planning team including preparation, budget requests, and the execution of the event. The associate registrar leads development all of RRVA's user documentation and manuals related to technology, and provides oversight, training, and staff development in technology related to the office's operations. Along with the registrar, the associate registrar works closely with other college units on process enhancements and technical solutions. The associate registrar assists with the preparation of the registration-related portions of the web, schedule of classes, college catalog, registration documents, and other publications. The associate registrar is a back-up chair to registration appeal committee, ensuring equity and due process. This position also serves as a back-up college certifier for the National Junior College Athletic Association ( NJCAA).

epares data for the external enrollment information submission process, including state and federal reporting. Oversees submission of enrollment, graduation, and Gainful Employment reports to the National Student Clearinghouse.

Performs data queries and answers ad hoc report requests on enrollment statistics in addition to providing weekly enrollment reports, and demographics during registration periods. Works across college units to continuously collaborate on the further development data and reports, ensuring accessibility and training colleagues, as needed.

Manages the administration of residency procedures and determines outcome of residency appeals. Oversees record management related to residency mismatches and coordinates with enrollment services and finance to ensure accurate classifications.

Collaborates with academic affairs and admissions & advising in the management of course requisite coding and enforcement.

Manages the administration of graduation clearance processes; oversees the production and certification of degrees and awards, and the application of the General Education designator on credit transcripts.

Assists in the administration of the annual commencement ceremony, including co-chairing the commencement committee, oversees the organization of all logistics and budget requests, communication to campus constituencies, development and implementation of specialized programs for graduates, arranging contracts and other business with vendors, and assists in the preparation of the Commencement program and script.

Ensures internal office procedures manuals remain current; contributes to the review of college policies and procedures and other official publications.

Coordinates all technology implementations and enhancements related to office processes, and works closely with information technology and other units to accomplish this work.

Directly responsible for hiring, training, developing, and supervising full and part-time budgeted staff, part-time hourly staff, and student workers.

Assists in the administration of the student academic records process including creation, maintenance, update, security, and integrity of official student academic records in all formats for credit and noncredit students as recorded in the student information system and digital imaging.

Contributes to strategic planning and outcomes assessments, enrollment management, budget development, emergency preparedness, the Family Educational Rights and Privacy Act ( FERPA), Title IV, Title IX, and NJCAA compliance; core work enhancement; and performance management, including hiring, training, and staff development.

Contributes to the preparation of the registration-related portions of the web, schedule of classes, catalog, and registration documents and other publications, supporting FERPA, Veterans Affairs, Tuition Assistance, NJCAA, Title IV, Title IX, and other compliance efforts in the office and across the college.

Attends constituency group and serves on cross-functional teams and standing committees at the request of the registrar.

Updates professional knowledge by attending professional meetings, conferences, and training sessions. Represents college at MACC affinity group, the American Association of Collegiate Registrars and Admissions Officers, the Middle States Association of Collegiate Registrars and Admissions Officers, and the Chesapeake and Potomac Association of Collegiate Registrars and Admissions Officers meetings.

May supervise the office in the absence of the registrar.

May be required to perform other duties as assigned and may include any of the functions within RRVA.

Bachelor's degree required; master's degree strongly preferred. Five years of prior experience in a collegiate enrollment services or student information systems office required. Experience working in a community college setting with various college units and special populations strongly preferred. Five years of experience in a supervisory capacity in a high volume, customer service oriented unit required. Thorough knowledge of registration processes and systems, state and federal reporting, and the enrollment management process required. Outstanding technology skills required, including comprehensive knowledge of student information systems (Ellucian's Colleague preferred), Windows, MS-Office, querying and business intelligence software, digital imaging and archive management, network and website maintenance, and other applications required along with interest and skills to seek and implement technological solutions. Outstanding decision making, problem solving, organization skills, and research abilities required. Required ability to develop, identify, and manage multiple priorities in a fast-paced, deadline driven environment while providing exemplary customer service a must. Strong working knowledge of the FERPA required, preferred experience with the Solomon Amendment, NJCAA, Veterans Affairs, and Tuition Assistance and their implications preferred.

Frequent extended hours; fast paced, busy, deadline driven, with continual interruptions requiring concurrent management of numerous assignments and responsibilities. Frequent high stress conditions. Occasional travel, sometimes distant. Willingness to work remotely when necessarily. May serve in the absence of the registrar.

Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.

*Pre-employment criminal background investigation is a condition of employment.

HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.

Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).

Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.