Continuous Improvement Manager

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This position is responsible for using tools, techniques, and processes from Lean and Six Sigma methodology to lead and execute key process improvement and business integration efforts throughout the organization. The successful incumbent will possess skills required to own the continuous improvement process from identification of opportunities to implementation of initiatives and achieving sustainable operational change. The position will engage with stakeholders at various levels of seniority and lead improvement events based on senior management team priorities. Specifically, the incumbent will work with relevant business and executive stakeholders to provide input to potential areas of opportunity, scope and facilitate improvement events and efforts, create action items and roadmaps, oversee the execution of actions and track progress to ensure sustainability and maturity. This role will be required to immerse themselves within the business to ensure a successful future state outcome. Partnerships with multiple stakeholders and varying levels of leadership within the business, technology, and change management organizations will be required. This position will also document activities, monitor action items, and communicate progress of events to leadership. Coaching and training others within the organization is required, including peer teams and lean event participants. Strong leadership, a solid understanding of Lean and Six Sigma tools, a strong facilitation presence, collaboration, and the ability to navigate conflicting opinions and priorities within work groups is required.

• Own and execute lean events and business integration efforts based on priorities from the Senior Management Team including but not limited to: engaging and collaborating with stakeholders and Subject Matter Experts, documenting current state and defining/developing future state processes and desired outcomes, planning and facilitating events, development of steps necessary to move stakeholder groups from as-is processes to desired future state processes, understanding and planning for barriers to implementation, translating discussion points to solid implementation strategies, facilitating SME readiness efforts, tracking for sustainment, executing any follow up and "just-go-do" efforts and checking and adjusting requirements.

• Generate and deliver work products to support continuous improvement (e.g. value stream maps, financial analysis, gap analysis, opportunity sizing, opportunity roadmaps, business cases)

• Coach / mentor other peer teams and stakeholders on Lean and Six Sigma concepts and application to our business model.

• Bachelor's degree

• In addition to required degree, seven (7) or more years related work experience

• In lieu of Bachelor's degree(s) AND seven (7) or more years related work experience listed above, Associate's degree and eleven (11) or more years related work experience

• Lean Six Sigma Green Belt certification

• Lean Six Sigma Black Belt certification

• Demonstrated ability to use and apply Lean, Six Sigma, Agile, Kaizen, and other continuous improvement frameworks and methodologies to achieve expected outcomes

• Proven ability to communicate effectively with multiple levels within the organization, ability to translate event outcomes into concise, meaningful summaries, and creates a strong, engaging presence

• Master's Degree

• Takes initiative to identify actions required to achieve goals independently

• Able to meet targeted deadlines with a quality work product

• Demonstrated ability to collaborate with stakeholders to ensure proper identification of analytics to support lean efforts pre and post event.

• Demonstrated ability to create a culture of open, collaborative communication that results in team supported and aligned results

• Operational knowledge of the respective business unit/organization

• Familiar with change management fundamentals (ADKAR, etc.)

• Hybrid - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to a designated Duke Energy facility.

Travel Requirements

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