Peer Advocate - Pool - Fresh Start

Note: This position is to establish an applicant pool for future vacancies and is for individuals who have attended at least 1 quarter at TCC
If have not please apply to the other listed positions and/or pools available on the TCC jobs/employment portal.

Tacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students. We embrace our identity as a community college and strongly encourage applications from candidates who recognize and honor the important role that equity, diversity, and inclusion brings to an educational community. Our stated mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and in our communities. According to the Community College Survey of Student Engagement, TCC ranks high on measures of active and collaborative learning and support for learners, thanks to our creative and effective staff and faculty. We seek to recruit and retain a workforce that:

• Reflects the diversity of our community
• Is attracted by the campus mission promoting equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for underrepresented populations
• Welcomes difference and models respectful interaction with others
• Engages effectively with the community both within and outside of TCC.

Position Highlights
This position assists new and continuing Fresh Start students, directing them to campus and community resources, answering questions regarding the program and performing basic clerical duties in support of the program.

• Answer telephone and email inquiries.
• Use the Fresh Start Resource Room personal computers and Outlook software to schedule appointments for Fresh Start staff
• Provide information about TCC student services and student support systems.
• Answer questions from students and prospective students regarding Fresh Start admissions and registration procedures.
• Handle confidential materials and information.
• Perform basic word processing tasks.
• Maintain Resource Room information/brochure racks.
• Perform outreach or special projects under the direction/supervision of Fresh Start staff.

Minimum Qualifications

• GPA of 2.30 or higher.
• Have attended TCC at least one quarter, preferably two quarters of attendance.

Preferred Qualifications

• Be a current Fresh Start Student at Tacoma Community College.

Conditions of Employment

• Successfully complete a criminal history background check prior to employment.
• Regular and predictable attendance.

The Successful Candidate will Demonstrate

• Ethics and integrity.
• An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• Ability to communicate and listen effectively with staff and students.
• Commitment to professionalism and confidentiality.
• Skill in building, and maintaining internal/external customer satisfaction.
• Ability to follow directions and meet the demands of the department.
• Good organizational and study skills.
• History of good work/school attendance, punctuality and commitment.
• Be available and willing to work at various times of the day.

Complete application packages must include the following:

1. Tacoma Community College online application.
2. Cover letter and Resume.