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HR Manager

Crawford & Company
United States, Florida, Jacksonville
10550 Deerwood Park Boulevard (Show on map)
Aug 06, 2025

Under the supervision of Human Resources Leadership, ensure that manager's in assigned region carry out human resource activities in accordance with the company's policies and procedures. Partner with local management and employees to ensure a positive and productive work environment by providing strategic human resource input, solutions, and support on human resource related issues.


  • Partner with management teams to develop and implement HR programs and policies that enhance the success of employee and company performance.
  • Engage with the company to provide a consultative, proactive approach to HR needs by developing a deep understanding of the organization's business, industry, products and processes, and short and long term objectives.
  • Counsel employees and managers on job related issues, including providing assistance to managers on performance improvement plans and disciplinary actions.
  • Conduct investigations and make recommendations based on findings by providing problem resolution through policies and procedures interpretation.
  • Partner with management to ensure an engaged workforce. Helps implement and support engagement efforts and activities.
  • Plan, organize, and lead human resource activities, including representing the company in interactions with all departments.
  • Assist in recruitment and selection processes as necessary and execute sourcing strategies.
  • Assist in the company's training and performance management processes to ensure on-going effective communication, development, and growth opportunities for employees.
  • Facilitate new hire on-boarding to ensure quick and effective assimilations to the company.
  • Identify legal employment requirements and provide appropriate guidance of the policies, procedures, and actions needed for compliance. Partner with management to communicate various policies, procedures, laws, standards and government regulations.
  • Help educate the workforce on their leave rights and support management's needs for accommodating leave requests.
  • Serve as a partner and coach to the company's management teams and staff.
  • Provide solutions that positively impact company retention and growth strategies.
  • Provide coaching and support to supervisors and managers regarding all people management aspects.
  • Oversees the employee termination process to ensure smooth delivery of required benefit/Cobra documentation, last pay check, and conducts exit interviews.
  • Participate in special projects or perform other duties as requested.
  • Bachelor's degree in Human Resources or related discipline
  • Minimum five years previous experience in Human Resource activities, preferably as a generalist in a medium to large corporation.
  • Expertise in areas such as recruitment, employee relations, benefits administration, training and development, and knowledge of government regulations,
  • Critical understanding how HR contributes to overall business goals/strategies
  • Customer-focused, sincere, and passionate
  • Collaborative, disciplined, and focused
  • Possess a high standard of integrity
  • Results driven with a sense of urgency
  • Ability to use HRIS and strong PC skills including working knowledge of spreadsheet (Excel), word processing (Word), and business presentation (PowerPoint) software applications,
  • Ability to work on own initiative with good organizational skills in a multi-tasking environment, Strong communication, interpersonal, and analytical skills are critical.
  • Travel is required.
  • PHR/SPHR or SHRM-CP/SHRM-SCP preferred
  • Must complete continuing education requirements as outlined by Crawford Educational Services

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Why Crawford?

Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family.

Our total compensation plans provide each of our employees with far more than just a great salary


  • Pay and incentive plans that recognize performance excellence
  • Benefit programs that empower financial, physical, and mental wellness
  • Training programs that promote continuous learning and career progression while enhancing job performance
  • Sustainability programs that give back to the communities in which we live and work
  • A culture of respect, collaboration, entrepreneurial spirit and inclusion

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
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