Alarm Monitor

Alarm Monitor

Provide the soldiers, family members, citizens, and visitors of Fort Campbell, Kentucky, the most professional, courteous, efficient and effective emergency and non-emergency communications possible.

Alarm monitors are assigned to specific 8-hour shifts.

• Day Shift: 8-4 p.m.

• Swing Shift: 4 p.m. - 12 a.m.

• Mid Shift: 12 a.m. - 8 a.m.

Compensation & Benefits:

Shift: TBD

Estimated Starting Salary Range for Alarm Monitor: $18.14/hour.

Pay commensurate with experience and assigned shift.

Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

Alarm Monitor Responsibilities Include:

• Monitors and operates multiple channel trunked radio system. Operate commercial intrusion detection and fire alarm monitoring computer systems.
• Documents emergency call and responder dispatch information in the CAD system.
• Documents daily dispatches and movement of vehicles and equipment resources during routine and emergency response events. PST shall also record benchmark events during incidents in the CAD.
• Conducts the daily test of radio systems, emergency dispatch tones and emergency phones in accordance with SOP/GTA. PST shall record system deficiencies and make applicable notifications in accordance with SOP/GTA.
• Records fire and intrusion alarm tests manually as required.
• Contact Directorate of Public Works (DPW) and Fire Department if fire alarms monitoring malfunction.
• Places work orders with DPW at the request of any First Responder and ICIDS Administrator.
• Determines the nature of the phone call and may transfer caller to the appropriate Public Safety Answering Point (PSAP) upon determining the location of the incident.
• Obtains, verifies, and records the location of the emergency, the name of the caller, the nature, severity and current status of the emergency, and obtains and other appropriate information needed to secure a full assessment of the circumstances.
• Maintains a reassuring and calming manner with caller to obtain required information; persuades callers to stay on the line.
• Assist in the training of new trainees under the supervision of the shift supervisor.
• Provides guidance using the APCO EMD protocols until the arrival of professional medical assistance.
• Provides precautionary instructions and advice to help assure the personal safety of person and/or to minimize the loss of property, pending the arrival of fire, police, and other assistance.
• Performs other job-related duties as assigned.

Alarm Monitor Experience, Education, Skills, Abilities requested:

• High School graduate or equivalent.
• Read, write, and speak the English language fluently.
• Prepare clear and factually accurate reports.
• Have the ability of hearing, eyesight, and finger/hand usage for operations, be of good health and mentally alert.
• This position is considered essential employees, you must report for duty, remain on duty during inclement weather, declared emergencies, and/or elevated FPCON levels unless otherwise directed.
• Successfully pass all required training and certifications required for this position including:
  • APCO Public Safety Telecommunicator I.
  • APCO Emergency Medical Dispatch (EMD).
  • APCO Fire Service Communications.
  • APCO Law Enforcement Communications.
  • HAZMAT Awareness.
  • Cardio, Pulmonary, Resuscitation (CPR).
• Ability to obtain and maintain a US DoD-issued CAC card (i.e., NACI/SF85).
• Must pass pre-employment qualifications of Cherokee Federal.

Company Information:

Cherokee Nation Strategic Programs (CNSP) provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills. CNSP is part of Cherokee Federal - a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com.

#CherokeeFederal #LI-DH1

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Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, Accommodation request, and Presidential EO 14042 Notice.