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Job Description: ESSENTIAL JOB FUNCTIONS
- Provides first point of clinic contact for all new clients. Explain services available and focus on engagement of client to access services.
- Completes health screenings, nursing assessments and triage healthcare needs for new and ongoing clients.
- Participates in team meeting to develop a plan of care to address client needs.
- Assists clients in navigating the healthcare environment to ensure access to appropriate care.
- Advocates on client's behalf with healthcare providers and managed care organizations to ensure timely care.
- Assists with coordination/access to services that address social determinants of healthcare outcomes:
- Provides transportation to healthcare appointments, when needed
- Identifies other needs, when necessary, that ensure access to healthcare
- Assists in obtaining access to housing (search for housing, applications, financial assistance, communication with landlord), as necessary, when housing status destabilizes health status and presents a barrier to receiving appropriate healthcare.
- Assists with access to other community resources e.g., public assistance and financial benefits.
- Develops knowledge base of other healthcare providers in the service area and collaborate, as needed
- Documents tracking for appointments, medication, and other healthcare needs for assigned clients, as needed
- Provides education and support wellness activities such as such as healthy eating, physical activity, and healthy behaviors
- Assists clients who have recently discharged from inpatient treatment, incarceration, residential care, and/or Emergency Department visits to ensure a transition to outpatient care using evidence-based transitional/navigation services to prevent readmissions.
- Provides caring contacts to clients estimated to be at high risk for suicide to ensure continuity of care.
- Collaborates with client, family/significant others to develop support networks.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. EDUCATION
- Licensed Practical Nurse preferred with current active license to practice in Kentucky.
- Medical Assistant may be considered based on academic preparation and relevant experience
EXPERIENCE
- Three years of nursing experience in a hospital, physician office, or behavioral care clinic.
- Experience in community setting or integrated care environment
PHYSICAL DEMANDS
- Position may require lifting of 20 pounds maximum, with frequent lifting or carrying of items weighing up to 10 pounds, or requires significant periods of walking or standing
- Possible exposure to the threat of bodily harm from clients or families.
- Normal tasks may involve exposure to blood, bodily fluids, or tissue.
- Reliable transportation for frequent travel.
Within the bounds of their respective job descriptions, all staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation. Additionally, all staff are expected to develop a working knowledge of and follow all policies and procedures related to safety management and other Joint Commission standards. Time Type: Full time
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