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COLLECTION SPECIALIST II

Johns Hopkins Medicine
paid time off, tuition reimbursement, remote work
United States, Maryland, Baltimore
Aug 20, 2025

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Job Details

Requisition #:
655533

Location:
Johns Hopkins Care at Home,
Baltimore,
MD 21201

Category:
Non-Clinical Professional

Schedule:
Day Shift

Employment Type:
Full Time


You were meant for Hopkins. Johns Hopkins Home Care Group is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.



What Awaits You?



  • Career growth and development
  • Diverse and collaborative working environment
  • Paid Time Off
  • Affordable and comprehensive benefits package



The DME Collection Specialist II reports to the Department Supervisor, the Collection Specialist II, demonstrates an advanced level of proficiency in multiple payers' billing and collection practices, secures payment for DME services that have been provided by Johns Hopkins Home Care Group with contact and follow-up with third-party payers and individuals. Independently troubleshoots and resolves complex payer issues to completion on a daily basis. Acts as a resource and helps to train others. Resolves debit and credit balance accounts. Additional duties may include payer audits, software system testing and all other duties as assigned by Supervisor.



Hear from our hospital president

https://www.youtube.com/watch?v=qj5KuB34gU8



Shift:

Full Time

Day Shift



Education:



  • High School Diploma or equivalent. College preferred
  • Must be able to read, write, speak, and understand the English Language


Knowledge:



  • Policies and procedures
  • Billing and collection and regulations regarding third party payers
  • Medical terminology and coding
  • Computer literate with knowledge of billing systems
  • Basic accounting



Skills:



  • Good communication and organizational skills
  • High degree of attention to detail and problem solving skills
  • Analytical ability to prepare reports
  • Good written and verbal communication skills
  • Data entry and typing
  • Office administration such as filing, faxing, scanning, answering phones, customer service, documentation
  • Must demonstrate an exceptional maturity, willingness to maintain harmonious working relationships
  • Previous billing experience
  • Intermediate to advanced Excel



Work Experience:

two (2) years medical billing experience.



Working Conditions:



  • Works in a normal office environment where there are limited physical discomforts due to temperature, noise, dust and the like
  • Reaching (overhead)
  • Handling
  • Talking or Hearing
  • Seeing
  • Standing
  • Walking
  • Sitting
  • Kneeling or Crouching
  • Carrying



Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:



  • Full medical, dental, and vision plans,
  • Retirement plans,
  • Paid time off (PTO),
  • Tuition reimbursement for you and your dependents,
  • Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
  • Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
  • And more! Visit https://jhhs.mybenefitsjhhs.com/



Important Notices:

***Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position.



Salary Range: Minimum 15.86/hour - Maximum 26.23/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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