Administrative Support Specialist

Univest Financial Corporation (UVSP), has approximately $7.9 billion in assets and $5.4 billion in assets under management and supervision (as of June, 2025). Headquartered in Souderton, Pa. and founded in 1876, the Corporation and its subsidiaries provide a full-range of financial solutions for individuals, businesses, municipalities and nonprofit organizations in the Mid-Atlantic Region. For nearly 150 years, Univest has stayed true to our philanthropic spirit and the strength of our Committed to Local giving program is one of the things that differentiates us. In 2024, Univest donated $2.1 million to our local nonprofits and our employees volunteered more than 16,000 hours.

At Univest we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that inspires change and inclusivity. We seek career-focused individuals, looking to bring passion and creativity to drive change. Our employees are encouraged to work collaboratively and embrace innovation to deploy needs-based financial solutions in the communities we serve.

We are seeking an Administrative Support Specialist to join our Lancaster based team. Please note, this position is fully onsite.

Demonstrate external/internal customers are a high priority. Identify customer needs and expectations and respond to them in a timely and effective manner

Anticipate and prevent delays that can adversely affect the internal/ external customer

Establish and maintain a routine schedule to remain productive throughout the day.

Maintain office supply levels, post office and FedEx, and other office duties.

Point of Contact with Landlord and other vendors

Greet guests as they come to the office

Communicate effectively and appropriately. Use good judgement as to what to communicate to whom as well as the best way to get that accomplished

Engage with both internal and external customers by establishing trust, confidence, and making connections.

Generate and distribute weekly/monthly reports for Senior Leadership and teams.

Schedule management

Small event planning

Process deposit/loan transfer requests and construction draws

Input loan requests into nCino for the C&I/CRE team

Provide backup to RA team during PTO time

Accountable for compliance with laws and regulations that apply to this position including the Univest Code of Conduct.

Perform other duties as assigned.

Administrative experience

GED required, college degree preferred

Office experience preferred

Ability to maintain strong organization and effective time-management to handle multiple priorities at any given time.

Focus on small details when completing tasks in a timely manner.

Listen generously to concerns or issues. Resolve customers' questions and concerns in a timely fashion.

Maintain composure in high-pressure situations.

Ability to handle most problems/exceptions in an independent manner.

Software Proficiency: Microsoft Teams or equivalent, Video Conferencing, Microsoft Office, specifically Word, Excel, Outlook, OneNote, PowerPoint and SharePoint

Excellent interpersonal and communication skills. Ability to communicate in a professional manner through verbal, nonverbal, and written communication.

Wage Range:

The salary for this position ranges from $40,000 - 60,000

Benefits Overview:

Univest offer's a comprehensive benefits package that includes:

• Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)
• Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment
• Paid Time Off (PTO): 15 days annually (prorated your first year)
• Short Term Disability: 10 days annually of sick time with a doctors note (prorated your first year)
• Holiday Time Off: 11 paid holidays
• We offer company paid life insurance: as well as other supplemental insurances
• Tuition reimbursement
• Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement
• Discounts: on loan products
• Professional development trainings

Click here for Benefit Information

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An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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