Paramedic Lead

Paramedic Lead

JOB SUMMARY The Paramedic Lead is responsible for ensuring smooth day-to-day operations by facilitating communication between field staff and leadership, monitoring system status and making time-critical decisions, reporting daily issues and achievements to leadership, acting as a role model to field employees, and providing coaching opportunities when standards are not upheld.

ESSENTIAL FUNCTIONS/DUTIES

* Perform the required daily functions of a Paramedic Basic and be readily available to assist field personnel.

* Monitor, communicate with, and support field staff in their tasks and objectives.

* Assess each call situation to determine best course of action and make or approve all medical decisions of the unit.

* Act as a liaison between field staff, management, communications centers, healthcare facilities, and patient families.

* Work collaboratively with all allied health and public safety personnel to ensure excellent customer service and the best possible patient care.

* Ensure appropriate system status management goals are being upheld by monitoring system status and engaging directly with the communications center to pre-assign, reassign, and divert crews to provide optimal efficiency during calls.

* Ensure that all in-service units are in a serviceable condition and oversee proper/timely deployment of field staff. Monitor building, unit, and operations sites for cleanliness.

* Keep thorough and complete records of all issued equipment and be accountable for its return at the end of employee shifts.

* Assist road crews and supervisory staff with proper Patient Care Report (PCR) transmission.

* Ensure that staff is adhering to GMR protocols and properly resolve/escalate issues to the appropriate personnel.

* Promptly report and escalate any workplace injuries, vehicle incidents, and damage to property or equipment.

* Comply with all company policies and local, state, and federal employment laws while providing patient care according to clinical protocols and safety requirements.

* Perform other duties as assigned.

QUALIFICATIONS

Experience:

* Minimum 2 years of Paramedic experience.

* Some leadership experience preferred.

Education:

* High School Diploma or equivalent (GED).

* Some advanced education preferred.

Skills:

* Strong leadership and decision-making skills.

* Strong listening and comprehension skills.

* Ability to adapt to quickly evolving situations.

* Effective oral and written communication skills.

Credentials/Licenses:

* State Paramedic Certification.

* State Driver's License with driving record in compliance with GMR's Safety & Driving policy (proof required if conditional employment is made).

* Ambulance Driver's License.

* BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications.