Guest Services Representative

Create Unforgettable Stays in the Gorge - Join Our Guest Services Team!

Are you passionate about hospitality and love creating memorable experiences for others? A premier vacation rental company in the breathtaking Red River Gorge is hiring a Guest Services Representative in Campton, KY! If you're customer-focused, tech-savvy, and thrive in a fast-paced, guest-facing environment, this is your chance to be part of a team that turns stays into stories.

Hours & Pay

Pay Rate: $14/hour

Schedule: 9:00 AM - 6:00 PM, with one weekly shift from 1:00 PM - 10:00 PM

Availability: Must be able to work Monday through Sunday, with peak demand Friday-Sunday. Schedule may vary weekly.

Daily Responsibilities & Requirements

• Greet and assist guests with check-ins and check-outs
• Respond to phone calls and emails in a timely and professional manner
• Deliver top-notch customer service while resolving guest inquiries or concerns
• Use Microsoft Office and other software tools to manage reservations and communications
• Maintain a clean, welcoming front desk area
• Ability to stand for most of the shift (75% of the time)
• Minimum 1 year of customer service or guest services experience required; hotel or vacation rental background a plus
• Must be computer proficient and comfortable working independently and as part of a team

Why You'll Love It Here

This opportunity offers more than just a job-it offers an entry into the hospitality industry in one of Kentucky's most scenic destinations. You'll be part of a dedicated and professional team focused on delivering memorable guest experiences. We offer weekly pay, earned wage access, medical, dental, and vision insurance, life insurance, 401(k), short-term disability, employee discounts, referral bonuses, and free staffing support-giving you both stability and room to grow!

Ready to Welcome Guests in Style?

If you're ready to elevate your customer service career and work in an unforgettable location, we want to hear from you. Click "Apply Now" to start your hospitality journey today!

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