Solutions Consultant

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a Solutions Consultant at OpenText, you'll play a pivotal pre-sales role in designing, implementing, and supporting enterprise-level solutions using OpenText's Cloud and On-Premise Fax technologies. You will work closely with sales teams, partners, and customers to deliver solutions that solve complex real-world business challenges across a variety of industries including healthcare, finance, legal, and manufacturing. This is an ideal opportunity for someone passionate about cloud technologies, enterprise software, and helping customers achieve measurable business outcomes.

WHAT THE ROLE OFFERS

• Lead pre-sales demos and technical solution design for OpenText Fax Cloud and Premise products, including RightFax, XMedius Fax, and Fax2Mail

• Partner with sales teams and C-level stakeholders to articulate business value and drive deal success

• Develop domain expertise in verticals like healthcare and finance, aligning solutions with regulatory compliance and business needs

• Analyze customer requirements, business workflows, and recommend optimal technology solutions

• Deliver tailored product presentations, proof of concepts, and technical responses for RFPs

• Act as a technical lead for strategic solutioning efforts and integration partner engagements

• Mentor junior consultants and provide outstanding post-sales support as needed

• Participate in industry events and maintain up-to-date knowledge of the competitive landscape

• Travel up to 20% to support customer engagement and sales activities

WHAT YOU NEED TO SUCCEED

• 5+ years in a technical pre-sales, consulting, or services role

• Deep technical knowledge of enterprise fax/messaging systems (RightFax, Fax2Mail, XMedius)

• Proficiency in networking, telco (VoIP/FoIP), and Microsoft systems implementation

• Experience with cloud deployments (SaaS/PaaS) and enterprise integrations

• Familiarity with SOAP and REST APIs, load balancing, and systems monitoring

• Prior experience working in a consulting or solutions capacity

• Knowledge of healthcare EMR/EHR systems such as EPIC, Meditech, or Allscripts

• Excellent communication, presentation, and customer-facing skills

• Strong problem-solving, documentation, and organizational abilities

• Bachelor's degree in Computer Science or related field (or equivalent experience)

SALARY STATEMENT
Compensation for this role is competitive and includes a base salary, performance-based incentives, and access to OpenText's comprehensive benefits and equity programs.

ONE LAST THING
If you thrive on solving complex customer challenges, enjoy learning new technologies, and want to work in a collaborative and supportive team, this is your opportunity. At OpenText, we're empowering organizations to securely connect people and information. Join us in transforming enterprise communication-and make your impact.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.