Sales Coordinator

Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the city's most renowned attractions, Nashville is never short on things to see and do. Welcome to our kind of Southern Hospitality.

Loews Nashville Hotel at Vanderbilt Plaza is proud to announce we've been named to the 2025 Top Workplaces list! If you're looking for a work environment that is genuinely Nashville, and soulfully inspired the Loews Nashville Hotel at Vanderbilt Plaza on West End is the perfect place for you! Join our family of team members to be a part of a dynamic work culture and enjoy these amazing at work perks:

Competitive wages

Paid vacation after 6 months of employment

Paid sick time and holiday pay

Health & well-being benefits after 60 days of employment

401(k) with employer matching

Free onsite parking and discounted bus passes

Complimentary meals

Discounted hotel stays

Career development programs and tuition reimbursement

Community volunteer opportunities

The Sales Coordinator assists Sales Managers in providing world-class contracting, preparation, coordination and servicing of Hotel Customer base. Administers proposals, contracts and written correspondence in conjunction with Sales Team to communicate contractual information, event details and changes in conference programs to appropriate hotel operating departments and partnering teams.

Duties and Essential Functions

• Ability to juggle multiple tasks & projects with superb accuracy in a fast paced environment

• Strong administrative skills and attention to detail

• Exceptional customer service skills, over the phone and in person, with customers and internal departments

• Ability to manage different personalities, work styles and needs

• Write (or review) and distribute emails, correspondence memos, letters and customer specific communications as requested

• Assist in the preparation of regularly scheduled reports

• Assist with return phone calls. Qualify leads with additional details. Help clients with details on upcoming groups

• Coordinate reservations and amenities for Managers. Ensure room is ready and amenity delivered prior to arrival

• Assist with special project tasks, including mailings, sales blitz lists and other sales related activities

• Prepare contracts for Sales Managers; merge, alter and distribute for a tentative booking

• Assemble proposals and regret correspondence for Sales Managers

• Create Post Convention Reports, merge corresponding thank you letters

• Conduct Site Visit Tours as needed for Sales clients

• Send first contact template response inquiries with basic hotel information

• Assist in managing execution of small one-day meetings or rooms only programs

• Work directly with Operations/Restaurant to help coordinate the handling of functions

• Communicate with Catering and Conference events to inform cut off dates, review pickup reports for straight-line availability

• Assist with event execution including walking meeting rooms to ensure set is accurate, greeting meeting planners in meeting rooms on event days, and communicating requests to appropriate department for execution

• Other duties as assigned