Senior Sales & Partner Insights Manager

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are seeking a highly strategic and analytically rigorous Senior Sales & Partner Insights Manager to elevate data-driven decision-making and operational excellence across our Sales and Partner organizations. In this senior individual-contributor role, you will serve as a thought partner to Sales and Revenue leaders, shaping how the organization anticipates performance gaps, uncovers growth opportunities, and aligns on long-term GTM strategy.

You will own the development of proactive analytics, predictive insights, and executive-ready narratives that empower leaders to make informed, forward-looking decisions. This role requires a strong command of GTM motions, advanced analytical and data modeling capabilities, and the ability to operate with a high degree of autonomy and strategic judgment.

This position is an individual contributor role reporting to the Director, Sales & Partner Strategy & Insights.

Responsibility

• Serve as a trusted strategic advisor to Sales and Partner executives and operations teams, providing proactive insights that help leaders anticipate risks, identify performance gaps early, and prioritize high-impact actions
• Act as the reliable source of truth for Sales and Partner data, serving as the connective tissue that ensures teams operate with consistent metrics, unified reporting, and aligned interpretations of performance-driving efficiency and clarity in data-driven decision making
• Partner with Sales, Alliances, Marketing, CS, and Finance to define the metrics, frameworks, and analytical approaches that guide GTM strategy and execution
• Transform complex datasets into clear, persuasive insights and recommendations that influence goal-setting, investment decisions, and sales strategy
• Develop forward-looking analyses-including pipeline scenario modeling, segmentation insights, and predictive performance indicators-to inform leader decision-making
• Analyze sales performance, pipeline health, forecasting accuracy, and market trends to identify opportunities for growth or course correction
• Build executive-ready narratives that distill key performance drivers, strategic risks, and emerging business patterns
• Ensure alignment across the GTM ecosystem by providing consistent frameworks, KPIs, and insight-driven guidance
• Own the design, build, and enhancement of dashboards and reporting frameworks across Salesforce and Tableau, using live or extract connections to structured data tables
• Develop scalable SQL data models, pipelines, and quality controls to maintain accuracy and reliability of GTM reporting
• Influence cross-functional data strategy by working closely with Data Engineering and Finance to improve data governance, definitions, and systems integration
• Identify root causes of performance challenges and propose data-driven solutions that streamline processes, increase visibility, and improve accuracy
• Build automated workflows, predictive insights, and self-service tools that scale with organizational growth
• Support annual and quarterly planning cycles, including forecasting, capacity modeling, and GTM business reviews, with deep analytical rigor
• Lead cross-functional analytical workstreams, driving alignment across Sales, Partner, Finance, and RevOps
• Manage a portfolio of high-impact, strategic projects in a fast-paced, dynamic environment
• Champion analytical best practices and elevate the overall maturity of insights across the GTM organization

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 12+ years of experience in Sales Operations, Business Analytics, Revenue Operations, or GTM Strategy (SaaS preferred), with a track record of influencing senior leaders through data-driven insights
• Experienced with SQL (complex joins, CTEs, window functions, performance optimization)
• Experience with Snowflake or similar cloud data platforms, including contributing to scalable data models
• Experience with Tableau, and deep Salesforce reporting & CRM analytics capabilities with an understanding of underlying data structures

Preferred

• Demonstrated success translating complex data into strategic, executive-ready insights that shape decisions, priorities, and investment strategies
• Proven experience operating as the analytical thought partner to Sales and Revenue leaders-anticipating business needs, identifying blind spots, and surfacing proactive insights
• Ability to build clear, compelling narratives for executive audiences, including in PowerPoint and Google Slides
• A proactive, systems-oriented mindset with a strong track record of driving automation, creating scalable processes, and improving organizational efficiency
• Exceptional communication skills, with the presence and credibility to influence senior cross-functional stakeholders without authority
• High attention to detail, a strong sense of ownership, and the ability to operate independently at a strategic level in a fast-paced and ambiguous environment

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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