Job Summary
Provides team leadership and supports key functions such as scheduling, onboarding, and department projects/workflows. Ensures administrative duties are completed in a timely manner. Directs and maintains accountability for complex, multi-faceted programs. Provides administrative support and reporting through the appropriate use of software's and/or other tools. Acts as a subject matter expert and resource for others on the team.
Essential Functions
Creates and maintains team and department schedule and facilitates communication to ensure adequate administrative support and coverage for on site and off site providers. Monitors data to ensure adequate support for the service. Serves as subject matter expert and resource for team members for systems/technology utilized, receptionist and administrative duties. Conduct training for new employees and/or new job responsibilities. Supports leadership in monitoring issues with workflow, workloads, staffing, and reporting. Recommend and participate in opportunities for improving the provider and team member experience Greets and communicates in a manner consistent with caring and respect and follows established policies for confidentiality. Answers telephone, takes messages, welcomes visitors and provides/relays information in a manner consistent with hospitality standards. Composes documents and independently formats, types and proofreads correspondence, memos, reports, charts, statistics, meeting minutes, newsletters, etc. Utilizes the appropriate software applications to maximize efficiency and effectiveness of office workload. Performs/coordinates basic office duties such as sorting/distributing mail, copying, filing, faxing, completing forms, and ordering/maintaining equipment/supplies. Maintains schedule/daily calendar for team members and providers, making independent judgments regarding priorities/rescheduling. Arranges for conference/travel, meetings as needed. Collects, compiles, and prepares data for analysis and develops systems that facilitate tracking of data. Manipulates data to develop unique reports to meet special requests and reviews reports/data to determine accuracy. Directs and maintains accountability for completion of complex, multi-faceted programs/projects. Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Performs other duties as assigned.
Qualifications
Required
Associate's degree in specific course work in office administration/secretarial science or equivalent level of education and experience 2 years of relevant experience in secretarial, computer experience, administrative projects, program management, office, statistical data collection and analysis, working in a high volume service industry working in business or accounting, cash handling, data systems, managed care, Medicare product industry, experience dealing with the public preferably in the medical or customer service field, database development, relevant clinical, directing the workload of others, specimen collection and client services, health care environment, hospital/physician/clerical experience, or experience in a medical research environment Computer skills; Excellent written, verbal communication and interpersonal skills. Time management and organizational skills. Self directed. Ability to make quality, independent decisions. Analytical and strong problem solving skills. Ability to work effectively and efficiently under tight deadlines, high volumes and multiple interruptions. Ability to maintain the strictest levels of confidentiality. Ability to listen to others. Competency in the use of a variety of computer hardware and software systems.
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status
Primary Location SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids
Department Name Anesthesia - Admin - CHMG West
Employment Type Full time
Shift Day (United States of America)
Weekly Scheduled Hours 40
Hours of Work Variable
Days Worked Monday - Friday
Weekend Frequency N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.
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