Assistant Golf Professional

Description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As an Assistant Golf Professional at Grand Geneva Resort & Spa, you'll play a key role in supervision of the daily golf operations, mainly focusing on inside operations staff management, as well as, ensuring guest satisfaction by overseeing and providing prompt personal service to guests.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, 36 holes of championship golf on two iconic courses: The Brute and The Highlands, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

What you will be doing:

* Assist in day to day operations of the resort's two golf courses.

* Assist in overseeing the pace of play and all associated guest needs.

* Assist in management of all golf department associates as required.

* Assist golf staff to ensure the delivery of resorts high guest service standards.

* Operate and oversee staff use of, GPS system, Lightspeed, and WSGA Handicap system.

* Play golf with members and clients.

* Represent the resort in assistant's events.

* Be responsive to guest's requests by communicating their needs to appropriate departments in a prompt and courteous manner.

* Other duties and special projects as assigned by the supervisor.

What we are looking for:

• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities.
• High school diploma preferred.
• Prior hospitality and/or communications experience preferred.
• A PGA member or PGA apprentice certification is preferred.
• Applicants with additional language skills are preferred.
• Excellent organization, communication, and interpersonal skills.

* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.

* Basic mathematical and calculator skills to prepare mathematical calculations without error.

* Ability to listen effectively, to speak and write English clearly.

* Ability to access and accurately input information using a moderately complex computer system.

* Requires high contact with all types of guests or clients.

* Ability to work a flexible schedule including days, nights, weekends and holidays.

What's in it for you?

• A free, well-balanced meal every shift
• Discounted gym membership

* Playing & Practicing privileges

* PGA Associate Annual Dues Paid

* Golf Balls, Gloves and Uniforms Provided

* Room discounts at Marcus Hotels & Resorts

* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

* Free parking

* "Two for one" movie theater coupons at Marcus Theatres

* Ability to grow your career and transfer from one property to another

* Early wage access

* Paid time off

* Flexible scheduling

* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

* And more!

Salary Estimate: Hourly Wage - $18.00/Hour + Gratuities, Golf Instruction at 75%

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.