Junior Client Support Administrator

HX5 is an award-winning provider of engineering, research and development, and technical services to clients such as NASA and the Department of Defense. Founded in 2004, HX5 is a fast-growing veteran- and woman-owned company with locations nationwide.

The Junior Client Support Administrator supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract at Redstone Arsenal in Huntsville, AL.

Essential Duties and Responsibilities:

• Conduct day-to-day administration of hardware, software, network and users.
• Provide in person and Phone Support to MDA End user troubleshooting Computers, Printers, Software, Operating
  Systems, and Office Products.
• Install Hardware at End Users offices (Laptops, Desktops, Monitors, etc).
• Contribute to large scale Projects and Events.

The successful candidate will:

• Have strong communication skills, both written and verbal
• This is a customer facing position, so professional behavior and dress is necessary
• Some travel is expected and necessary for the position.

Education and Experience:

• Must have 1, or more, years of IT experience
• Must be able to lift and carry 25 lbs
• Must be able to move freely around a large facility, perform under desk work, as well as other physical aspects of the position
• Must have a current DoD 8570 IAT Level II certification (ie Security+)
• Must have an active DoD Secret Security Clearance

Desired Requirements:

• Have Customer Service and DoD experience

Position Type/Expected Hours of Work:

This is a full-time position requiring 40 hours per week and offers a flexible work schedule Monday through Friday during core business hours.

Other Position Requirements:

• Proof of U.S. Citizenship or US Permanent Residency is a requirement for this position.
• Must be able to complete a U.S. government background investigation.
• Must be able to obtain the required level of clearance by date of hire.
• Must be able to travel, including air travel.

• Applicants must have a valid driver's license.

HX5 offers a competitive salary and benefits package to include:

• Medical/Dental/Vision Insurance
• 401(k) plan with Company Match
• Paid Holidays
• Paid Time Off
• Parental Leave
• Life Insurance
• Tuition Reimbursement
• Identity Protection
• Medical and Dependent Care Flexible Spending Accounts
• Commuter/Transit Spending Accounts
• Group Legal Coverage Options
• Pet Insurance

HX5, LLC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

HX5, LLC is a Drug Free Workplace Employer.

ACCESSIBILITY NOTICE:
If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, pleasecall (850) 362-6551.

CJ