New

Onsite Support Tech

TEKsystems
$22.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Michigan, Quinnesec
Jul 18, 2025
Description -Main and primary focus is going to be our Windows 10-11 project which is reinstalling devices to Windows 11 -Have knowledge on how to reimage machines (desktop and laptops). Currently using Dell devices -SCCM (MECM) experience is preferred -Work within our ticketing system to create tickets for age exchange and reinstall from Windows 10-11 -Making sure records are accurate for reimaged machines that aligns with our Configuration Management Data Base. -Occasionally will have to provide onsite support -Working with onsite tech and keeping track of inventory for equipment Skills Desktop, Windows 10, Troubleshooting, Support, Active directory, Hardware, Imaging, Sccm, Deployment Top Skills Details Desktop,Windows 10,Troubleshooting,Support,Active directory,Hardware,Imaging Additional Skills & Qualifications Experience in Technical Support. Experience from troubleshooting computers and servers in a network environment. You must be able to put yourself in the user's situation in a professional and educational way. In addition, you must be service-oriented, social and accommodating. Sometimes it can be fast-paced and high-load, so you must be stress-resistant, able to make quick decisions and be able to prioritize. * Active Directory, EntraID and Intune. * Clients and servers with different versions of Windows as operating system * MS Office * Printers and print management * Mobile telephony and mobile devices/tablets * Manage and troubleshoot computers via remote control software. * Lead/participate in projects * Knowledge of the paper industry and production-related IT function is meritorious. * Lead/participate in a test plan * Have basic knowledge of IT * Be familiar with methods, models and frameworks applied within Billerud Experience Level Intermediate Level Pay and Benefits The pay range for this position is $22.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Quinnesec,MI. Application Deadline This position is anticipated to close on Jul 25, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.