Technical Specialist - 2nd Shift

States considered: Michigan

Role Description

The Technical Specialist serves as a key liaison between production work teams and cross-functional support groups, with a primary focus on troubleshooting, training, continuous improvement, and preventative maintenance within the Value Stream.

This role is responsible for establishing and enhancing operational processes through the application of Lean principles and methodologies in a three-shift manufacturing environment. The Technical Specialist will lead root cause investigations and drive the implementation of effective corrective and preventative actions using tools such as M1 Problem Solving, Zoetis Human Performance Analysis, Process FMEA, and systematic troubleshooting techniques.

Additional responsibilities include collaborating with Engineering to support the development of equipment specifications, user requirements, capital project scopes, and qualification activities. The role also partners with Procurement and Packaging Engineering to monitor component-related issues and conduct feasibility assessments and line trials as needed.

Responsibilities Include:

• Able to initiate and facilitate problem solving and training sessions.
• Perform On-the-Job Training (OJT) of highly technical and automated equipment.
• Review of downtime trends and initiation of improvement projects to increase productivity
• Continuous learning of OpEx programs, systems and tools.
• Coordinate Preventative Maintenance shutdowns and activities with the Maintenance team.
• Act as the Subject Matter Expert for mechanical and process related items; equipment, SOPs, Batch record, forms, logs
• Leading projects in the area (Lean Principles, 5S, Validation, New material /equipment)
• Ensure that Maintenance logs are accurate and complete.
• Ensure that Operator Care is performed to plan and documented accurately.
• Initiates and tracks green tags/work orders.
• Knowledgeable with EBR PAS/X system and able to assist in troubleshooting.
• Production Floor presence and support for assigned shift
• Able to perform other duties as required.

Required skills, education, and experience:

High school diploma or general education degree (GED).

Basic math and reading comprehension.

Effective communication and demonstrated leadership abilities.

Ability to follow detailed instructions.

Strong mechanical abilities.

Operate, maintain, troubleshoot and make minor repairs on production equipment.

Mechanical reasoning skills that will be essential for troubleshooting.

Strong knowledge of GMPs and production practices.

Experience in Lean Manufacturing and continuous improvement work environment; 5S, visual schedule, PDCA, M1, etc.

Ability to train on area SOP's/OJT's- equipment, process, paperwork

Experience with creating and maintaining training documentation (partnered with Technical Writers)

Position is for 2nd shift 2:00pm-1030pm

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.