New

Field Support Technician

TEKsystems
$30.00 - $35.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Virginia, Arlington
Jul 17, 2025
Candidates must be open to traveling 6 months out of the year Description The Integration and Operations Support Technician will play a critical role in maintaining and supporting enterprise technology across member firms. This position is responsible for integration of business applications and infrastructure with enterprise architecture, becoming a SME and creating excellent documentation, and assisting in long term operational support. A strong working knowledge of how end-user devices interact within a Windows Active Directory environment, Entra ID, and Microsoft Intune is essential. The technician will apply industry best practices to ensure device compliance, configuration integrity, and operational readiness. Primary Responsibilities: Travel regularly to support firm data and infrastructure integration efforts, providing onsite technical support and coordination as needed. Deploy and maintain end-user hardware, including imaging and configuring laptops, desktops, phones, and mobile devices. Create and maintain accurate documentation for device setup procedures, application configurations, troubleshooting steps, and site-specific support guides to ensure consistency and knowledge sharing across teams. Install and support required business applications on supported devices. Troubleshoot hardware and software issues, escalating as necessary while maintaining high customer satisfaction. Maintain device lifecycle records and ensure assets are properly tracked and documented. Utilize Intune and related tools for device management, configuration enforcement, and compliance monitoring. Collaborate with infrastructure teams to ensure seamless integration of end-user systems within the enterprise architecture. Skills Support, Desktop, Troubleshooting, Active directory, Intune, Customer service, Windows, Hardware, Technical support, Deployment, Azure AD Additional Skills & Qualifications TRAVEL IS REQUIRED FOR THIS ROLE. Travel will be reimbursed by the client. Experience Level Expert Level Pay and Benefits The pay range for this position is $30.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Arlington,VA. Application Deadline This position is anticipated to close on Jul 30, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.