IT Technical Support Analyst

The Weitz Company is looking for a proactive and solutions-driven analyst to join our IT team. This role goes beyond managing software-it's about understanding the challenges our field staff face and building efficient, practical solutions using the tools we already have or identifying what needs to be created. We are searching for someone who thrives on solving problems, manages projects from idea to implementation, and makes IT feel simple and human.

Our mission is to make IT simple and human, helping our teams keep building. We're a solutions-focused group, not just support, who take ownership, follow through, and communicate with respect. This is a fast-paced, hands-on role where your work directly impacts the business. If you like solving problems, working on what matters, and making real change, this could be the job for you. We're not here to maintain the status quo-we're here to build what's next.

The Weitz Company has been Building a Better Way since 1855. We are a full-service construction company, general contractor, design-builder, and construction manager with office locations throughout the United States. We believe our employees to be our most valuable asset, and we are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves.

What You'll Do:

• Serve as a key solutions partner to construction field staff, investigating root causes and proactively designing improvements/fixes
• Own the lifecycle of field software systems including licensing, updates, troubleshooting, and user training
• Use project management skills to scope, plan, and deliver solutions with clear milestones and deliverables
• Collaborate across IT, field operations, and shared services to align technology to business needs
• Communicate effectively and professionally with stakeholders at all levels across the organization
• Maintain documentation, perform regular system audits, and monitor data integrity across field platforms

What We're Looking For:

• Experience:
  
  
  
  • 3+ years of experience in an IT support, solutions analyst, or systems coordinator role
  • Familiarity with project management platforms and ticketing systems
  • Experience supporting construction field teams or similar operations is highly preferred
  
  
  
  
• Skills:
  
  
  
  • Ability to solve problems both independently and collaboratively with measurable outcomes
  • Strong knowledge of IT systems and tools used in field operations - construction tech experience is a plus
  • Ability to break down large ideas into management tasks and drive them to completion using project management skills
  • Self-motivated, responsible, and accountable
  • Ability to balance reactive support needs with proactive improvement initiatives
  • Excellent written and verbal communication skills including clear, concise, and professional communication
  
  
  
  
• Technology:
  
  
  
  • Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook
  • Ability to learn additional specific job-related software upon hire
  
  
  
  

• Additional Requirements:
  
  
  
  • Must be able to work in the office 4 days per week - position allows the ability to work remote 1 day per week
  
  
  
  

What We Offer:

• Competitive Pay
• Rewarding Bonus Program
• Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings
• Employer-Paid Short- and Long-Term Disability Programs
• Employer-Paid Life Insurance
• Generous Paid Time Off Provisions
• 401K Retirement Savings Plan with Company Match
• Tuition Reimbursement
• Fully Paid Parental Leave
• Voluntary Products Including: Critical Illness Insurance and Accident Insurance
• Corporate Wellness Program with Wellness Time Off and Rewards

Visa sponsorship is not available for this position at this time.

The Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of the Company without a prior written search agreement will be considered unsolicited and the property of the Company. Please, no phone calls or emails.

The Company is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment (minorities, females, veterans, individuals with disabilities, sexual orientation, gender identity, or other protected categories in accordance with state and federal laws). The Company is a drug and alcohol-free workplace and background checks are required if applicable. Click here to review our Privacy Notice.

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