Research Project Interviewer I

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

Collaborative Data Services (CDS) provides scientific support to researchers at the Fred Hutch. We are currently seeking an interviewer who will be responsible for collecting data through telephone, video conference (Zoom/Teams) or in-person research interviews with study participants, entering collected data into a data capture system, assembling mail packets for study recruitment. The incumbent follows strict research guidelines in accomplishing work assignments. Non-routine decisions are referred to the supervisor. The position reports to the CDS Project Manager.

Conduct quantitative research interviews over the phone or video conference - inbound and outbound calls.
• Answer participant questions according to study protocol and frequently asked questions.
• Scheduling appointments includes confirmation calls/emails; rescheduling; communicating updated information to the study team and other situations that could arise.
• Managing phone message line or email inbox.
• Follow complex data collection instruments to collect and record data according to study protocol.
• Data enter and verify completed data material.
• Perform light clerical duties including electronic file maintenance and mail assembly.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS:

• High School graduation or the equivalent.
• Six months of experience in a job involving telephone or in-person contact with the public.
• Ability to read and follow written instructions. Ability to neatly document information.
• Good verbal communication skills.
• Positions which involve travel may require reliable transportation.

PREFERRED QUALIFICATIONS:

• Experience with Microsoft Office Applications.
• Ability to work independently in the office or from home, if necessary
• Strong desire to learn about clinical trials and research a plus.
• Comfortable speaking to diverse groups.
• Ability to multitask.
• Excellent attention to detail.
• Ability to read and follow written instructions.
• Ability to neatly and accurately document information.
• Bilingual (Spanish) speaking would be a plus, but not required.

The hourly pay range for this position is from $20.76 to $29.54 and pay offered will be based on experience and qualifications.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months). Paid time off is prorated for part-time positions.