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Job Description: At Enovis we pay attention to the details. We embrace collaboration with our partners and patients, and take pride in the pursuit of scientific excellence - with the goal of transforming medical technology as we know it. Because that's how we change the lives of patients for the better. And that's how we create better together. Why work at Enovis? See for yourself. As a key member of the Field Services Team, you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes. Job Title:
Field Service Representative (CMF) Reports To: Field Service Team Lead Location:
Chicago, IL Business Unit:
Field Services - Bracing & Supports Role Summary:
Are you driven by a passion for patient care and making a positive impact in people's lives? We are looking for a dedicated and knowledgeable individual to join our team as a Field Service Representative in Chicago, IL. In this role, you will support the Regeneration (CMF) Business Unit by delivering exceptional service and clinical expertise in an orthopedic setting. With a strong background in Durable Medical Equipment, you will be responsible for ensuring the proper fitting, education, and use of our products, providing outstanding care to patients, physicians, and clinical staff alike. This is an incredible opportunity to work in a fast-moving, patient-focused setting amongst extraordinarily talented professionals dedicated to making life-changing innovation possible in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare and Exos. Key Responsibilities: The following are the primary duties and responsibilities of this role. Other related duties may be assigned to meet the business need.
Clinic, health system, and/or territory assignments vary by position and are subject to change. Responsible for proper measuring and application, education on the appropriate use/care, and providing accurate information to patients and/or Health Care Providers (HCPs) on expected outcomes resulting from the use of bone growth stimulation, and all other Enovis products as prescribed by physicians/HCPs at the orthopedic practice. Delivers, performs setup, instructs, and educates patients on the safe and appropriate use of CMF products at medical facilities and/or private residences. Coordinates patient care for follow-up appointments, as necessary. Provides routine customer service to patients, physicians, physician assistants, and other clinical staff following established policies and procedures. Responsible for inventory management, including organizing and tracking inventory, participating in required audits of inventory, and managing defective product returns and exchanges. Ensures accurate completion of appropriate forms and documentation through Enovis' secure automation platforms for delivery to the appropriate billing department, following all necessary compliance and regulatory processes, as well as applicable Enovis policies and procedures. Responsible for discussing patient insurance, including pre-authorization of claims and patient deductible and coinsurance amounts, as required by individual insurance contracts and/or by Enovis policy and procedure.
Minimum Basic Qualifications:
Minimum of 2 years of experience in a hospital, healthcare facility, clinic, or physician's office, or as an independent contractor working directly in the care of the orthopedic patient, or related experience required. Demonstrated patient care experience required. Experience dealing with multiple physicians in a high-volume clinic required. Previous experience with inventory management programs and/or EMRs strongly preferred. Demonstrated experience with the application of soft goods/functional bracing preferred. Must possess a valid Driver's License and current automobile insurance. Must satisfy third-party credentialing requirements to gain access to hospital accounts. CMF FSRs may be required to fit patients in-home, and therefore candidates should be aware of and comfortable with this requirement.
Education:
Bachelor's Degree in a related field required. Holds and maintains an active Athletic Training license with the appropriate state regulatory agency required. Holds and maintains a Board of Certification (BOC) in Athletic Training, required. American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Orthotic Fitter, Physical Therapy Certification, Orthopedic Technology Certification, BOC Physical Therapy Certification, or Orthopedic Technology Certification may also be considered.
Travel:
May be required to travel 50-90% of the time. Overnight travel is not required. May include considerable time spent traveling in car to customer accounts as dictated by territory. Must be willing to travel to various local clinic sites, using own transportation, upon request and as dictated by territory needs.
Work Environment | Physical Demands:
Field based (i.e., physicians' offices, patient homes, hospitals, clinics, etc.). The noise level in the work environment is usually moderate. This job involves potential exposure to airborne and bloodborne pathogens. Physical Demands: Must frequently lift and/or move up to 20 pounds. Regularly required to stand; walk and talk or hear. Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Office deskwork requiring sitting, walking, using phone and computer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Currently, Enovis does not provide sponsorship for employment visas (e.g., H-1B) and will not offer such sponsorship in the future. Applicants must already have full-time work authorization in the United States, both now and in the future, without requiring sponsorship. "Creating better together". It's the Enovis purpose, and it's what drives us and empowers us every day on a global scale. We know that the power to create better - for our customers, our team members, and our shareholders - begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes. What does creating better together mean to us at Enovis? Discover the "why" behind our purpose, values and behaviors:
Our Enovis Purpose, Values and Behaviors on Vimeo We offer a comprehensive benefits package which includes:
Medical Insurance Dental Insurance Vision Insurance Spending and Savings Accounts 401(k) Plan Vacation, Sick Leave, and Holidays Income Protection Plans Discounted Insurance Rates Legal Services
ABOUT ENOVIS
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. Visit www.enovis.com to learn more. EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees' beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis. ABOUT ENOVIS Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.For more information about Enovis, please visit www.enovis.com. EOE AA M/F/VET/Disability Statement All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.
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Enovis
medical insurance, dental insurance, vision insurance, sick time, 401(k)
Jul 17, 2025