Account Svcs-Sr Mgr

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

As an integral member of the of the team, you will devise strategies to ensure growth of expansion sales, renewals, and help reduce churn. Identifying and implementing process improvements that will maximize output and minimize costs in the vendor space. This position requires a hyper focus on the internal/external customer experience, quality and results when developing and executing sales and retention programs. Below are just some of the responsibilities this individual will be responsible for overseeing:

What we're looking for...

• Develop, optimize and communicate integrated GCS expansion sales programs to drive initiatives and accelerate the execution of priorities and improve sales results

• Driving sales & service methodologies, processes, and system development and optimization, with ensuing development and evolution of GCS KPIs and performance analytics; drive automation to improve productivity

• Ongoing management and execution of high-impact expansion programs including goals, timelines, metrics, results and feedback/improvements

• Leverage relationships with Process Excellence, Program Architecture, Training, Product, and GCS groups to remove roadblocks and progress initiatives

• Maintain on-going relationships with Marketing and GTM partners to create a seamless communication plan for maximizing revenue growth as new initiatives are deployed

• Make recommendations on paths forward based on field trends, and partnership feedback

• Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for key initiatives/objectives, and they will need to make decisions to drive and achieve business goals.

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Five or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Sales experience

• Project and program management experience.

Even better if you have one or more of the following:

• Vendor Management Experience

• Five or more years of experience managing multiple programs, personnel, and profit and loss (P&L)

• Salesforce experience

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.