New

Member Service Rep. - Remote - Must Be Local

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan, remote work
United States, Oregon, Portland
Jul 12, 2025
THIS ROLE IS FULLY REMOTE. HOWEVER CANDIDATES NEED TO BE LOCAL TO THE PORTLAND, OR AREA IN ORDER TO PICK UP EQUIPMENT. A large Healthcare Company in Beaverton, OR is hiring Member Service Specialists to join the team during Open Enrollment season! Start Date: 9/2/25 * Mandatory 2 days onsite which will be 8/28 and 8/29 for equipment pick up and orientation to prepare for official day Monday 9/2. Open to candidates from Salem or Vancouver Responsibilities: * Answer and transfer calls as necessary through our web-based phone system, around 20-50 calls during open enrollment season * Navigate between 5-10 different applications and systems * Supports individual members while on the phone with their accounts, including member eligibility, enrollment, premium billing, and delinquency, for both Direct and Exchange members. * Look up member's accounts and answer questions about payment status, eligibility status, and premium amounts, as well as how to enroll, make changes or terminate coverage * Take payments and set up automatic recurring payments, as well as advising members how to do the same for themselves online Qualifications: * High School diploma or GED is required * 1-2+ years of experience working in a customer service call center environment or related * Healthcare experience not required but is a big plus * General understanding of health insurance or healthcare is a plus * Ability to navigate through multiple systems and screens, while typing & talking simultaneously * Must have reliable internet and work from home space Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Portland,OR. Application Deadline This position is anticipated to close on Jul 21, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.