New

Centralized Support Specialist I

TEKsystems
$19.25 / hr
life insurance, sick time, 401(k), retirement plan
United States, Arizona, Tempe
Jul 11, 2025
NOW HIRING: Healthcare Contact Center Rep Tempe, AZ \| On-Site Contract-to-Hire \| Brand New Location! $19.25/hr Are you a people-first problem solver with a passion for healthcare? Join our team and help patients navigate their care journey with compassion and clarity. Top Perks & Benefits: * Pay bump to $20/hr when hired full-time * Brand new Tempe location * Paid sabbatical after 5 & 10 years * Free One Medical memberships for you + loved ones * 401K match + 100% paid life & disability insurance * Competitive medical, dental, and vision plans * PTO cash outs - up to 40 hours/year * Pre-tax commuter benefits * Employee Assistance Program - confidential support for stress, finances, legal & more * One Medical pays 100% life insurance and disability insurance * 401K Match You Bring: * Minimum 1 year of high-volume contact center experience and a minimum of 1 additional year of direct customer service experience (banking, hospitality, food service, etc.) OR * 2 years of high-touch, patient-focused healthcare service roles (e.g., Patient Access Reps, Claims Processors, Pharmacy Benefits Techs, etc.) * This experience must be within the last 4 years * Average of 1 year of tenure What You'll Do: * Support patients via phone & messaging * Help with insurance, billing, appointments & records * Coordinate with pharmacies, labs & providers * Use C-I-CARE to deliver exceptional service * Master tools like Slack, Zoom, Google Suite & EMR Apply now - let's make healthcare better, together! Pay and Benefits The pay range for this position is $19.25 - $19.25/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Jul 17, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.