Program Manager

Job Summary

We are currently hiring a Program Manager for our Cincinnati team, and our ideal candidate will possess a passion for impacting lives and our community. You will manage all aspects of customer relations at your assigned onsite location. You will be the focal point and liaison for all staffing related issues between the customer's management, our Company's management, our recruiters, and our employees at the onsite program.

Essential Duties

Your Day-to-Day Leadership includes Activities such as these:

• Utilizing your human resources skills to manage, evaluate, and develop onsite employees.
• Running weekly staff meetings to review processes, obtain feedback, and implement necessary operational changes that will improve success at our customer.
• Participating in strategic resource planning and quality programs.
• Act as a liaison between our Company and your customer for outstanding delivery and communication of Company services to your customer.
• Enhancing the Company image in the external community through developing and maintaining relationships and activities with local organizations and community leaders.

Competencies

Competencies we value for this role include outstanding customer service, ethical conduct, thoroughness, detail-oriented, excellent written and oral communication skills, strong time management skills, the ability to read and understand P&L statements and delivery strategy to drive revenue, proven strong organizational skills, and an ability to effectively prioritize in a multi-task environment. We also desire at least 2-4 years of similar experience in staffing or a service industry, and client management and sales experience.

Culture

The Staffmark Group experience is more than just a job.

• Opportunity. We are proud to be a part of RGF Staffing, a Recruit Holdings Co., Ltd., company - one of the largest staffing firms in the world. As an active contributor to the company, professional development and career advancement opportunities will be within your grasp!
• Award-winning teamwork. We have earned industry-leading recognition, such as ClearlyRated's 2021 Best of Staffing Client Diamond and Best of Staffing Talent Awards.
• A commitment to diversity and inclusion. An equitable, inclusive, and diverse work environment are critical to the mission, vision and values of our company. We strive to foster authentic belonging for all the lives we touch. We are committed to supporting the diversity of each of our employees, and celebrating the inclusion of all types of thought, differences, and voices. We celebrate our differences and capitalize on them to promote creativity and equality, and to help change our world for the better. Every individual who works with us will be treated with respect, without exception.
• An engaging culture. Do you do your best work when you are challenged, inspired, and having fun? Us too! That is why the tenure of our internal staff is well-above the industry average.
• Excellent benefits. Our team's health and life balance are important to us, so we offer competitive pay, cutting edge benefits, a generous Paid Time Off plan, and consistent recognition for a job well done.
• Training and support excellence. Bring your talent and commitment, and we'll provide the tools and resources you need to be successful on the job.
• Longevity and security - with over 50 years in the business and a national network of over 400 locations, we offer unlimited opportunities with tremendous growth potential.
• Learn more about us at www.staffmarkgroup.com

Required Language

Staffmark Group and our parent company, Staffmark Group, LLC, is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories.