Coordinator, Logistics Value Added Services

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products.

Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand.

Interested in working with us? Check out this exciting opportunity at New Era Cap's Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site cafe, fitness center, and Flagship store.

Apply to join New Era's team!

The Coordinator, Logistics Value Added Services plays a vital role in coordinating services that enhance the supply chain beyond basic transportation. These services, often provided by logistics service providers (LSPs) or 3PLs, add value to the product or the logistics process itself. The coordinator ensures efficient execution of these services, which might include packing, labeling, repairs, or other tasks that improve the supply chain's efficiency.

Responsibilities

• Learn value-added services functionality in SAP and be able to enter and update data as needed
• Planning and coordinating the execution of value-added services, ensuring they align with customer requirements and supply chain objectives
• Administer value-added services related procedures with internal teams and global vendors
• Create and update weekly tracking and exception reports
• Monitor web-based Supplier Portal daily to ensure vendor required activities are occurring timely and accurately and communicate corresponding exception reports to vendors
• Liaise between different departments and stakeholders, including internal teams, external vendors, and customers, to facilitate smooth execution of value-added services
• Collaborate with internal teams as well as global vendors to ensure an efficient, timely, and accurate hologram procurement process is executed weekly
• Manage inventory related to value-added services, including packaging materials and patches
• Prepare products for shipment, including packing, labeling, and generating shipping documentation
• Conduct quality control checks to verify products meet specifications before shipment
• Enter and update a high volume of records in ERP System (SAP) through manual entry and updating
• Assist in the execution of Hot Market (special events) activities including processing documents, reporting, transacting shipments, and maintaining communication with vendors to ensure effective production plans are established. This includes travel to domestic vendors
• Keep all sensitive matters confidential
• Other duties as assigned

Knowledge, Skills and Abilities

• Strong computer skills; Microsoft Word, Excel and PowerPoint and the ability to learn and utilize new systems
• Ability to establish relationships and interact with various levels within the organization
• Ability to manage multiple priorities, meet deadlines and efficiently prioritize workday to maximize productivity
• Strong verbal and written communication skills with the ability to communicate effectively and professionally
• Enthusiastic, pro-active, and positive person who adapts to change and with urgency and persistence
• The ability to be innovative and creative when handling difficult business challenges
• Understanding of how to interpret performance metrics and generate reports using Excel or other tools
• Accuracy in managing orders, labeling, packing, and documentation

Education and Experience

• Bachelor's degree in Supply Chain, Logistics, Business; Relevant job experience in lieu of degree will be considered
• One (1) to Three (3) years of experience Data Entry/Administrative Position

Travel Requirement

• The location for this position is 100% on-site in Buffalo, NY
• 0% to 5%; domestic and/or global

New Era Cap, LLC is an Affirmative Action and Equal Opportunity Employer that believes in inclusion and does not discriminate against any candidate or employee on the basis of race, color, sex, age, religion, national origin, sexual orientation, gender identity, disability, veteran status, genetics, or any other basis protected by applicable local, state or federal laws.

The salary range for this posted position is $48,000 - $56,500 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.

Our casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering a comprehensive benefits package designed to promote health, financial stability, and personal growth, along with a generous PTO policy.

As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer!

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