Employment Navigator-11-145 - SC/Anaheim Emergency Shelter (AES)

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

The Employment Navigator provides assessment and employment services to homeless residents enrolled in Salvation Army programs. S/he is responsible for ensuring that employment placement and retention goals are met or exceeded.

Essential Functions

• Work with the case management staff to orient & assess clients to determine the level of assistance needed.
• Based upon assessments, work with staff/clients to develop an action plan to obtain employment.
• Strengthening job readiness skills through one-on-one and group sessions. Coach clients in job search, applications, resume writing, interviewing and follow-up skills.
• Motivate and encourage clients to work towards their goals and provide ongoing support.
• Assist a contracted number of clients to locate, secure and maintain employment
• Regularly and accurately maintain client data and complete case management documentation about all activities, services, and outcomes achieved.
• Provide appropriate job leads
• Collaborate with an interdisciplinary team consisting of housing specialists, case managers, and shelter staff to best support clients' goals.
• Build and Maintain relationships with public and private sector partners and employers.
• Serve as recruiting specialist to employers to advocate for clients - use assessment of client and employer to provide best job match fit.
• Provide follow-up and post-placement support to clients to ensure maintenance of employment
• Assist in education and development of student interns including the orientation of new interns, planning, and daily duties; co-lead groups as needed.
• Utilize conflict management, de-escalation and crisis intervention techniques in emergency situations
• Participate in staff meetings and attend training as assigned.
• Other duties as assigned

Working Conditions

Ability to walk, stand, bend squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs.

Core Competencies

• Communication: Communication skills are a fundamental component of any job role. Knowing how to communicate effectively with teams, managers and customers can help you be successful in a new role. There are many ways communication is useful in a workplace, such as politely interacting with a customer, working together with a coworker to accomplish a task or asking a manager a question or voicing a concern.
• Adaptability: You take initiative in times of change and work hard to effectively completely new tasks or follow new policies. Adapting to a new environment is essential for entry-level jobs since the job experience is generally new and requires patience and willingness to learn. Developing an adaptable skill set may allow you to approach new learning opportunities with a more positive attitude and assist you with achieving your new workplace goals.
• Teamwork: Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives.
• Time Management: Knowing how to manage your time effectively to complete each task and meet deadlines can be a vital aspect of some job positions. As a new employee, having time management skills can help you keep up with new assignments and understand how to prioritize tasks to meet deadlines. It can also assist you in finding a balance between your work life and personal life so that you don't work extra hours to complete work goals.
• Organization: Organizational skills can allow you to prioritize your goals, tasks and time. It can also effectively display your attention to detail while organizing a workspace or digital records. It's important to have organizational skills because they're often a basic requirement for job roles in any industry. Entry-level job interviews may include questions about your organizational skills to determine if you're able to arrange company files properly, manage scheduling systems or meet deadlines.

Minimum Qualifications

• Driving Test and MVR check (if applicable)
• Willingness to submit to extensive criminal background, drug and motor vehicle checks, as well as keep current on all Salvation Army Child Safety and Protect the Mission guidelines
• Bachelor's degree in social work, human services, human resources or a related field preferred
• Minimum 1 year of experience working within the employment field
• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Skills, Knowledge & Abilities

• Able to represent The Salvation Army to employers and community organizations
• Planning Knowledge of Vocational Development
• Excellent communication skills
• Excellent customer service skills
• Bi-Lingual preferred