Program Coordinator

Overview

CJE SeniorLife Adult Day Services addresses the needs of older adults with the goal of helping them remain in the community for as long as possible. With a person-centered approach, we support older adults living with dementia, Alzheimer's, Parkinson's, and related conditions across varied stages. Our program is also designed for older adults who are experiencing physical limitations or are socially isolated. We take a creative, comprehensive approach to adult day programming by engaging with the whole person - mind, body, and spirit. Each day's activities integrate memory support, health and wellness, and creative art therapies (music, art, drama, and dance). We are part of the Jewish Federation of Metropolitan Chicago.

The Program Coordinator supports the daily operations and programming of CJE SeniorLife's Adult Day Services (ADS) in Evanston, which provides a supportive and structured socialization program for older adults with varying needs, including but not limited to dementia, Alzheimer's disease, Parkinsons disease, etc. This role is vital to ensure that participants receive meaningful, therapeutic, and engaging experiences. This role is responsible for coordinating daily activities, managing inquiries and tours, and supporting both staff and participants through hands-on assistance and administrative tasks. This role reports to the Supervisor of Clinical Services, ensuring smooth program execution and supporting the overall wellness and satisfaction of participants and families.

Compensation: $55k to $60 based on experience.

Shift

Monday to Friday, 8:30 am to 4:30 pm.

Essential Duties and Responsibilities

• Program Support & Coordination
  
  
  
  • Assists with the day-to-day operational and administrative functions of the ADS program.
  • Fosters a collaborative environment with the interdisciplinary team by providing hands-on support, maintaining clear communication, leading team meetings, sharing program updates, and following up on client-related concerns.
  • Leads, monitors, and assists with daily therapeutic and recreational programming for clients in collaboration with program staff and the interdisciplinary team.
  • Coordinates and maintains monthly activity calendars, schedules for volunteers, and arrangements for entertainers or visiting presenters.
  • Provides onboarding, training, and oversight to volunteers and creative arts staff.
  
  
  
  
• Client & Family Engagement
  
  
  
  • Serves as a friendly and knowledgeable contact for clients and families seeking information about the ADS program.
  • Uses active listening skills and respond to client and family feedback through client town halls, client and care partner communications, participant satisfaction surveys, and through other communications with clients, care partners, and team members.
  • Conducts inquiries, pre-screening, on-site tours, follow-up, and onboarding for prospective clients and families.
  • Maintains accurate and timely records of all inquiries, screenings, and tours, ensuring consistent documentation and follow-up.
  • Provides families with updates regarding client adjustment, success, and comfortability in the ADS program.
  • Collaborates with the Supervisor of Clinical Services and members of the interdisciplinary team to provide resources, referrals, and support to ADS clients and families.
  • Generates quarterly newsletter for clients and families of the ADS program.
  
  
  
  
• Administrative & Operational Duties
  
  
  
  • Updates and maintains tracking systems and reports for client inquiries, tours, and onboarding.
  • Provides hands-on support during program hours, including assisting with client care tasks as appropriate (e.g., redirecting, cueing, meal assistance).
  • Collaborates with clinical and program staff to ensure smooth operations and a positive participant experience.
  
  
  
  
• Other Responsibilities
  
  
  
  • Supports staff coverage needs across program spaces as needed.
  • Assists with and coordinate special events, community outreach efforts, and caregiver events.
  • Performs additional duties as assigned by the Supervisor of Clinical Services or Senior Manager of Cognitive Wellness.
  
  
  
  
• Other tasks as assigned.

Requirements

Education and/or Experience

• Bachelor's Degree in related fields (Social Work, human services, etc.) is required.
• Master's Degree in related fields (Social Work, human services, etc.) is preferred.
• Experience and comfort with leading group activities and interacting with diverse older adult populations, especially those with dementia or other cognitive impairments.
• Experience with program development, coordination, and outreach preferred.

Language Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  
  Other Qualifications

• Strong organizational and interpersonal communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Comfortable being part of a highly collaborative and interdisciplinary team.
• Proficiency in Microsoft Office Suite and willingness to learn agency systems.

Full-Time Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Life Insurance
• Spousal & Dependent Life Insurance
• Long Term & Short Term Disability Insurance
• 401(k) Retirement Plan
• Tuition Reimbursement for Nurses, Nurse Assistants, and CNAs
• Employee Purchase Discounts
• Employee Discounts on General Merchandise and Enjoyment
• Employee Assistance Program
• Health Club Discounts
• Lunch and Learn Programs

CJE SeniorLife is an equal opportunity employer.
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