Director of Outpatient Services Behavioral Health

HAVENWYCK HOSPITAL (a UHS facility)

Havenwyck Hospital is a Joint Commission-accredited and licensed psychiatric hospital, overlooking Lake Galloway in Auburn Hills, Michigan. We specialize in providing comprehensive, compassionate behavioral health services to children, adolescents and adults. It is the ultimate goal of our dedicated staff to build strength, confidence and knowledge within each patient, in hopes that they may continue learning and understanding their needs and practicing self-care for the rest of their lives.

Branches Auburn Hills, A Service of Havenwyck Hospital is seeking a dynamic and talented leader to join our team of compassionate, dedicated professionals.

POSITION SUMMARY:

The Director of Outpatient Services is responsible for the overall quality and fiscal management of the program. The Director is responsible for the operation and expansion of outpatient services through outreach, business development and needs assessment efforts. The Director of Outpatient Services maintains positive internal and external relationships, working with the hospital-based treatment team as well as with other providers, local and state agencies, and managed care organizations. The Director continuously assures that clinical services are in full compliance with applicable regulations and payer contract specifications.

DUTIES & RESPONSIBILITIES WILL INCLUDE; BUT ARE NOT LIMITED TO:

• Responsible for the public relations and program growth.
• Collaborates with the Director of Business Development and the marketing team to assist in presentations and the development of Outpatient Services collateral.
• Ensures the continual growth of the program through effective selection and development of staff.
• Plans and executes work systematically and with established priorities for greater efficiency as well as efficiently utilizing staff members and equipment to meet cost and quality standards.
• Ensure the treatment planning is well designed and implemented. Communicates with physicians, program directors, charge nurses, etc. regarding anticipated admissions.
• Collects and maintains statistics/data to direct growth initiatives.
• Coordinates Performance Improvement monitors and activities for the Outpatient Services program.
• Serves on internal committees to develop policy, program, and procedures.
• Conducts staff meetings on a regularly scheduled basis.
• Manages daily clinical duties and schedules of staff; flexes staffing as needed.
• Evaluates work performance and other relevant factors of all Outpatient Services program staff annually.
• Provides supervision and training for students and other clinical staff.
• Attends treatment team conferences, operational meetings, and planning meetings.
• Coordinates clinical information between the treatment team and the prescriber.
• Performs interventions as needed including psychosocial assessment, discharge planning, and acting as a liaison for hospitalized patients to various community agencies and resources.
• Administrates and enforces all hospital policies as they apply to program employees.
• Track outcome measures.

For more information, please visit us at www.havenwyckhospital.com

If you would like to learn more about this position before applying, please contact Havenwyck Hospital at 248-373-9200.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries
• Free Basic Life Insurance
• Tuition Reimbursement
• Student Loan Repayment Program (for some degrees/restrictions apply)
• SoFi Student Loan Refinancing Program

What do our current employees value at Havenwyck Hospital and UHS?

An environment that puts patient care first. One of the most rewarding aspects of this job is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. Supportive and responsive leadership. You are never alone, as you are part of a large network of peer co-workers that routinely exchange ideas and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities for skills diversification and career advancement with UHS.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

• Minimum Education: Bachelors of Nursing or Master's Degree: Social Work or Counseling, Ph.D.: Psychology Only required
• Current license in the State of Michigan as a Fully Licensed Social Worker, Licensed Professional Counselor, Licensed Psychologist or Registered Nurse required.
• At least 3 years of experience in an outpatient setting.
• Previous Joint Commission and CMS survey experience.
• Excellent written communication skills.
• Experience with patient assessments, treatment planning and communication with external referral sources and community partners.
• Ability to effectively present information to management, patients, families, physicians, staff, referral sources and community partners.
• Employees must be in good standing (employment/corrective action history, evaluation, etc.) to be considered for internal transfers.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com