Election Officer Manager (Management Analyst I)

Responsible for the hiring, onboarding, precinct placement, and overall management of election officers (poll workers) for all elections in Fairfax County. The ideal candidate will bring strong interpersonal and problem-solving skills, confidently navigate complex personnel matters, and demonstrate advanced technical abilities to support and improve data-driven operations.

• Manages a team of 1.5 full-time staff and 4 seasonal staff to ensure all election officer tasks and related election activities are completed in an efficient and timely manner each election.
• Ensures adequate staffing at 265 voting precincts each election from a pool of approximately 5,000 active election officers, taking into account legal requirements for party balance and bilingual needs.
• Oversees staff who conduct onboarding and paperwork completion appointments with new election officers.
• Oversees staff responsible for assigning election officers to polling places based on availability, training, and experience.
• Crafts clear, timely, and effective written communications to election officers, including large-scale messaging before, during, and after each election. Ensures that communications are accurate, actionable, and appropriately tailored to the audience.
• Coordinates with the HR Manager on hiring, terminations, and payroll processing spreadsheets to ensure election officers are paid promptly and accurately.
• Collaborates with the Training & Operations Manager on the development of election officer training standards, schedules, materials, and evaluations for in-person and online formats.
• Demonstrates strong technology skills, including the ability to manage large and complex spreadsheets of election officer information
• Designs and refines spreadsheet formulas to support effective tracking and analysis of election officer data
• Learns and applies new software tools with ease and uses strong technical skills to build and improve internal systems (e.g. creating custom forms, databases, and automations in platforms like Airtable and Power Automate) to streamline election officer scheduling, communication, and recordkeeping.
• Proactively promotes the safety and well-being of election officers, especially on election day. Identifies and mitigates potential risks or liabilities related to staffing, polling place conditions, or communication breakdowns.
• Applies sound judgment in handling sensitive HR matters, including performance management, attendance concerns, and interpersonal conflicts among election officers, in coordination with HR and leadership staff.
• Develops and maintains detailed timelines, plans, and reports to support and document election officer processes.
• Maintains accurate and up-to-date records of election officers, including contact information, availability, and training status.
• Communicates polling place assignments, duties, and schedules to election officers, and ensures they are properly trained and prepared for their roles.
• Develops contingency plans for staffing changes or emergencies, such as last-minute cancellations or shortages.
• Assists in resolving election day issues, including staffing gaps or technical problems, and provides real-time support to election officers.
• Monitors and evaluates election officer performance and provides feedback to improve effectiveness.
• Serves as the primary point of contact for election officers and oversees staff responses to their inquiries, concerns, and feedback.
• Travels as needed to training sites, the voting equipment warehouse, or polling places.
• Maintains up-to-date knowledge of, and ensures compliance with, federal, state, and county laws, regulations, and policies related to election administration.
• Participates in other duties as required to support the administration of elections and voter registration in Fairfax County.

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in the field related to the assigned functional area.

BRIDGE CLASS EMPLOYMENT STANDARDS:
Four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level. This class can serve as a bridge class enabling individuals who do not meet the educational or professional experience standards listed above to qualify for this class by possessing four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level. The purpose of this bridge class is to promote upward mobility within the Fairfax County workforce. However persons qualifying for this class on the basis of their technical experience may not substitute this technical experience for education, or for professional experience, in order to qualify for other employment opportunities.

• One year of experience in an election office and with the election process.
• One year of supervisory experience.
• Past service as an election officer (poll worker) at a polling place on election day.
• Excellent organizational and coordination skills.
• Excellent technical skills and demonstrated ability to learn and use new software.
• Excellent Microsoft Office skills (Word, Excel) to develop reports and spreadsheets.
• Experience using Airtable or other database software to maintain individual records.
• Ability to work extensive overtime during the period up to 6 weeks before each election.
• Registered voter in the state of Virginia, or ability to become one within 30 days of appointment.

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