Sr. Student Support

University of Missouri-Saint Louis
parental leave, paid time off
United States, Missouri, St. Louis
Jun 28, 2025
Apply for Job Job ID 56526 Location St. Louis Full/Part Time Part-Time Add to Favorite Jobs Email this Job Hiring Department Undergraduate Academic Advising/SBUSACAD Job Description We are seeking a detail-oriented and student-focused individual to join our team as a Senior Student Support. This role is essential in supporting students and academic advisors by providing clerical and front-line services that enhance the student experience. Key Responsibilities: Provide clerical support to students. Clearly explain academic policies, procedures, and information to students. Manage the daily Zoom advising waiting room to ensure smooth virtual appointment flow. Assist students and advisors with in-person walk-in appointments. Support the planning and execution of student events such as orientation, major/minor fairs, and graduation ceremonies. Collaborate with advisors on special projects, including outreach to students on academic probation. Handle incoming phone calls and greet walk-in visitors with professionalism and care. Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas. Shift 20 hours per week during 8:00 am to 5:00 pm Minimum Qualifications A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary Preferred Qualifications 1-3 years of experience in a student services or customer service role is preferred. Anticipated Hiring Range Salary Range: $21 Grade: GGS- 008 University Title: Student Support Specialist- Senior Internal applicants can determine their University title by accessing the Talent Profile tile in myHR. Application Materials Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date. Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: https://www.umsl.edu/services/hrs/careers/index.html Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu. Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits. Equal Employment Opportunity* The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please email the Office of Human Resources at umslhr@umsl.edu.