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Deployment Engineer

Tyler Technologies
United States, Michigan, Troy
840 West Long Lake Road (Show on map)
Jun 28, 2025

Deployment Engineer

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The Deployment Engineer migrates, upgrades, and configures hardware, and Tyler software for on-premise and in the cloud customers. Continued growth in ever-evolving infrastructure, Hypervisors, Server Operating Systems, and technology provides an exciting and challenging work environment.

The Deployment Engineer interacts directly with clients to meet and/or exceed stated departmental upgrade goals to stay current with Tyler software versions. Giving customers the opportunity to take advantage of all enhancements and warranty items to improve the customer experience. .

Location

Troy, Michigan


Travel

0-5%


Responsibilities
  • Performs upgrade services for existing clients in a live production 9-1-1 system according to schedule.
  • Triage and querying databases on Microsoft SQL Server.
  • Installs and configures web servers and deploys web products to clients.
  • Learn and work with AWS Server Infrastructure.
  • Consults with other departments to ensure safe deployment within live customer environments and collaborate with other teams to improve upgrade process.
  • Documents results of service work performed for use by internal staff and customers.
  • Position may require either travel to client sites or off-hours coverage based on customer demand.

Qualifications
  • Bachelor's degree in Information Technology, MIS, or comparable work experience.
  • Experience administering and installing applications on Windows.
  • Experience configuring the Microsoft SQL Server database engine.
  • Working knowledge of server hardware and network configurations.
  • Basic knowledge of web server technology, .NET framework, and SSL security.
  • Basic knowledge of web certificates is a plus.
  • Excellent interpersonal and communication skills.
  • Ability to prioritize and complete multiple tasks in a fast-paced, technical environment.
  • Strong analytical and problem-solving skills in stressful situations.
  • Ability to adapt to day-to-day challenges.
  • Ability to work independently and in a team environment.
  • Demonstrated ability to maintain a positive, professional attitude.
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