Associate Director, New Student and Family Programs
Associate Director, New Student and Family Programs
Hiring Department: New Student & Family Programs
Location: Chicago, IL USA
Requisition ID: 1035147
Posting Close Date: July 21, 2025
Salary Range: $65,000 to $69,000
We strive to provide a competitive salary, considering factors such as available market data, internal equity, candidate experience and qualifications, and budget constraints. The final salary offer will be determined through a thorough assessment of these elements.
About the University of Illinois Chicago
UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.
Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.
Position Summary
This position serves as the primary liaison for UIC Orientation program, including the planning, implementation, coordination and assessment of the new student orientation programs, services, publications, reservations system, and processes. This position also serves as the primary supervisor for all orientation graduate and undergraduate student staff, including recruitment, selection processes, hiring, staff training and evaluation, time reporting/ tracking, and performance review.
Duties & Responsibilities
Strategic Planning & Policy Development Collaborate with campus partners to identify needs, research and analyze trends and external benchmarks, develop and analyze feedback mechanisms to develop and administer campus-wide orientation service activities. Lead assessment efforts related to student orientation programming, including developing the instrument, administration/distribution, analyzing of results, implementation of findings, and ongoing planning. Orientation Programs & Activities Plan for orientation activities, develop schedules and agendas, coordinate speakers and panel presentations, and arrange campus tours. Develop, implement, and assess an online orientation component with educational modules for new students and their family members, which can be used in pre-orientation and post-orientation efforts. Prepare, implement and evaluate programs, workshops and activities post orientation designed to provide continued support to new studentsAdministration Coordinate meeting logistic activities including arranging meeting and conference facilities, arranging food service, and providing lodging and transportation information. Negotiate and arrange with vendors to provide service. Coordinate the printing, publication and distribution of orientation materials including brochures, pamphlets, flyers, and electronic communications. Write, edit and coordinate the layout of all Student focus materials. Partner with Academic and Enrollment Services (AES) staff to coordinate a communication plan for all orientation programming and timelines. Assist with overseeing reservation system, which is used for registering students, family members and guests for orientation sessions, producing rosters and reports, maintaining the online reservations portal, and responding to student and family questions, concerns, and accommodation requests. Work with external and internal vendors on contracts and purchasing, ensure effective and efficient spending related to orientation, and identify opportunities for partnerships and sponsorships. Oversee social media content on multiple platforms to make sure our marketing efforts align with our office needs and goals.Staff Management & Training Serve as primary supervisor for Orientation Leaders, Orientation Senior Staff members, one Graduate Assistant and summer interns, this includes recruitment, selection processes, hiring, staff training and evaluation, time reporting/ tracking, and performance review. Serve as one of the lead instructors for the ASP 096 Course, as part of the training and selection of Orientation Leaders.
Minimum Qualifications
- Master's degree in higher education administration, college student personnel or a related field.
- Minimum of 3-5 years' experience in student affairs, new student orientation programming, first ear experience programming, or educational program planning.
- Previous experience with supervision of college students required. Previous experience with training, recruitment, and supervision of Orientation Leaders preferred.
- Demonstrated experience working with student groups, program development and curriculum design, and facilitating educational workshops/programming. Strong organizational, leadership and project management skills.
- Strong verbal and written communication skills and interpersonal skills including social media management. Effective, responsive communication and consulting skills and the ability to collaborate with various stakeholders.
Preferred Qualifications
Depth in understanding of student development theory, leadership theory, Council for the Advancement of Standards in Higher Education (CAS) professional standards, and the Student Affairs professional competencies preferred. Demonstrates active leadership, representing and making decisions for the unit, as a content expert for student leadership best practices and national standards Demonstrate strong use of Microsoft Office suite and other technology platforms Must possess a strong interest in serving a diverse student population effectively, including advocating efforts and educational outreach activities. Strong work ethic and integrity for accountability and high work quality. Demonstrates creativity, innovation, initiative, and flexibility to respond to a changing work environment. Ability to assess and measure outcomes associated with programs and workshops Ability to critical thinking, problem solving, and interpret policy/procedures work effective with team members and campus partners.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/15291?c=uic
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