New

Field Technician

TEKsystems
$27.00 - $30.00 / hr
life insurance, sick time, 401(k), retirement plan, mileage reimbursement
United States, Wisconsin, Madison
Jun 27, 2025
Description: We are seeking a Desktop Support Technician to provide technical support at a central office location in Madison, WI, as well as nearby facilities in the greater Dane County area. This role involves maintaining and repairing a large inventory of desktops, laptops, and other PC devices. Responsibilities include installing new equipment to replace end-of-life hardware, managing inventory, and ensuring proper recycling and disposal of outdated technology in accordance with organizational policies. The technician will also be responsible for managing and closing work orders in the internal ticketing system. Oversight and guidance will be provided by the Field Tech Manager to ensure adherence to established procedures and standards. Additional Requirements: * Ability to lift up to 50 pounds and stand for up to 8 hours (not necessarily daily). * Strong desktop troubleshooting skills and excellent customer service are essential. * Experience with AV integration is a plus. Work Location & Travel: The primary work location is at a central office in Madison, WI. The technician will occasionally travel to nearby facilities to assist with projects and support tickets. Travel includes mileage reimbursement at $0.51 per mile and paid travel time, or the option to use a vehicle (with a valid driving record). Travel reimbursement does not apply when working at the central office. Schedule Options: * Four 10-hour days with Fridays off * Five 8-hour days * Nine 9-hour days over two weeks with one Friday off This is a long-term, ongoing contract position with a well-established team. Some technicians have remained in this role for over a decade. Required Skills: * Desktop Support * Windows 11 * Office 365 * Hardware troubleshooting * ServiceNow * Microsoft Intune Preferred Qualifications: * Strong communication and interpersonal skills * Friendly, engaging, and customer-focused demeanor Experience Level: Intermediate Pay and Benefits The pay range for this position is $27.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Madison,WI. Application Deadline This position is anticipated to close on Jul 3, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.