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Vendor Management Manager

Citizens Business Bank
87612.00 To 124846.00 (USD) Annually
United States, California, Rancho Cucamonga
7555 Hellman Avenue (Show on map)
Jun 26, 2025
Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus.

Summary:

The Vendor Management Manager will oversee the Bank's vendor management program. This includes the oversight of Vendor management processes, system administration, standards, and metrics/reporting. The vendor manager will work with all levels of Bank management in directing and following the vendor management policies and procedures.

Essential Duties and Responsibilities include:

  • Oversee the vendor application (third party vendor tool) that manages the workflow for new and existing Bank vendors
  • Manages the software tool that contains the Bank's vendor contracts and supporting documentation as per the Bank's vendor management policies.
  • Work with all Bank divisions in ensuring their vendor documentation is properly boarded into the vendor application, is up to date and is accurate.
  • Recommend new enhancements and process efficiencies in the vendor management lifecycle
  • Provide reporting oversight on vendor agreements, contractual spend, renewals, etc.
  • Work with various Bank departments on training and general oversight on vendor management policies and procedures
  • Review select contracts ensuring key elements of the Bank's vendor policy are incorporated
  • Work with Bank departments in ensuring vendor contracts and supporting documentation is properly maintained in the Bank's image archive application
  • Identify risk elements in the vendor management process and define vendor risk governance
  • Facilitate regular communication concerning vendor performance and risk trends
  • Define vendor contract standards working with the Legal and the Risk divisions of the Bank. This includes adhering to compliance with State and Federal regulations. May guide Bank department managers with respect to laws, rules and regulations.
  • Develop RFP, RFQ, RFI procedures
  • Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job.
  • Provide, present and promote The Citizens Experience to all external and internal customers.
  • Other duties as assigned

Supervisory Responsibilities:

None

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

A Bachelor's degree (B.A.) from a college or university and ten (10) years' experience in banking or the financial services industry and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills

Proficient in Microsoft Office and knowledge of Vendor tracking software. VendorPoint software knowledge preferred.

Certificates, Licenses, Registrations

Valid California Driver's License.

Other Skills and Abilities

Must be able to perform in a changing fast paced environment. Changes include process improvements, automation, and technology. Candidate must have excellent technical abilities and must be able to multi-task.

Strong attention to detail

Strong organizational skills

Strong interpersonal skills

Ability to work independently

Ability to communicate information clearly and concisely both verbally and in writing, with internal and external (vendors) customers

Other Qualifications

Five (5) years or more working/managing vendors and vendor relationships

Basic contract management experience which includes reviewing contracts, understanding basic terms and general contract language

Purchasing experience a plus

Operations experience a plus

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places and outside weather conditions.

The noise level in the work environment is usually moderate.

Salary Range:$87,612.00 To 124,846.00 Annually



40 hours per week.
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