Lead Coordinator, Hospitality and Events

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

About Real Estate and Workplace Services

Our Real Estate and Workplace Services (REWS) team creates environments and experiences that spark inspiration, fuel creativity, and drive collaboration, innovation, and impact. Our Global Campus (we're talking 30+ countries!) is a tangible reflection of our culture and values. These spaces integrate human connection, AI, and intentional design to create a sense of purpose rooted in place-where employees and customers alike feel a true sense of belonging. Join us in reimagining the future of work and shaping the next chapter of our global real estate journey.

Overview of the Role:

The Lead, Workplaces Services Events role produces events that bring together partners, customers and employees. We are seeking a candidate who is passionate about hospitality and events to join our Atlanta-based events team. Success in this role requires agility, clear and compelling communication, outstanding organization skills, and the ability to collaborate cross-functionally. This individual will work closely with their workplace services team members and Security, Health & Safety, and Space Planning teams to deliver successful events. The lead in this role will be responsible for planning and executing multiple events at once.

Responsibilities:

• The position is responsible for the operation excellence of our meetings/events and the holistic guest experience including but not limited to: customer meetings, executive receptions, intimate dinners, non-profit events, town halls, and employee events

• Continuously research and report innovative and creative event and entertainment options

• Solid office management/workplace environment knowledge

• Strong customer service and executive interaction experience

• Understand Salesforce brand and product positioning with the ability to ensure consistent, on-brand messaging for all events

• Continuous development of team playbooks and standard operating procedures

• Organize logistics, from beginning to end, for customer facing meetings, town halls, etc

• Pre, onsite and post event logistical management

• Key stakeholder for G-Cal calendar management for internal event spaces

• Co-manage vendor relationships (agencies, vendors, caterers, etc.) and work with internal teams to facilitate

• Liaise and negotiate with vendors to achieve the most favorable terms for goods and services

• Management of event statistics and ad hoc reporting

• Manage various workplace services projects as assigned

• Plan and execute multiple events at one time

• Communicate all event logistics and updates across internal and external partners

Required Qualifications:

• 4+ years of event coordinator experience

• Highly personable and customer service focused with great attention to detail

• Excellent written and verbal communication skills with ability to proactively address client's event needs

• Experience in managing budgets, financial planning and tracking

• Experience with on-line registration systems and reporting

• In-depth knowledge of Microsoft Office Programs, GSuite, Quip, Social Tables, and Slack

Preferred Qualifications:

• Excellent problem-solving skills with ability to creatively negotiate demands

• Results-oriented, customer driven, and organized

• Assess and prioritize workload in a strict deadline centric environment

• Thrive on teamwork and overcoming obstacles

• Ability to work in a flexible schedule, including evenings and weekends

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.