Sr. Resource Planning Analyst

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Sr. Resource Planning Analyst is responsible for identifying ways to improve the capacity planning approach, find operational efficiencies, and improve cost margins. This role ensures that our Workforce Management outcomes enable proactive, accurate and timely business decisions, and provides transparency into what levers can be pulled to maximize opportunity with the excess/shortfalls in staff (barrier time, attainment, etc.). As an organization, this will result in tighter actual-to-forecast variances, which ultimately leads to better operating expense outcomes.

Essential Functions

• Participates in resource planning meetings with business leaders to identify and review hiring plans and project plans leveraging capacity knowledge to bring any thoughts, concerns or recommendations.

• Participates in weekly/monthly meetings with functional leads and other key matrix partners to communicate results and the respective impact to the forecast; review recommendations on how best to utilize excess/shortfall of resources and provide recommendations on adjustments needed to the forecast.

• Provides solution-based strategic thinking to enable the business to operate as lean as possible without sacrificing quality or risking metric results.

• Works closely with Finance to maintain budget accuracy and improve forecast capabilities.

• Completes weekly and monthly analysis, reviewing and trending actuals; analyzes historical data and applies decision making skills to generate the most appropriate utilization of resources.

• Performs ad-hoc analyses to respond to resource capacity-related questions from business leaders.

• Supports the company's commitment to protect the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education or experience typically obtained through completion of a bachelor's degree in business, project management or related field.

• 5 or more years of experience in resource planning, workforce management or similar type analytical role.

• Strong analytical, reporting, and metrics development skills.

• Advanced skill level with tools such as: Visio, MS Word, Excel, and PowerPoint.

• Ability to translate complex technical jargon and data into business language that can be easily consumed by all key stakeholders.

• Excellent interpersonal, written, and verbal skills. Demonstrates the ability to communicate and present effectively, both internally and externally, at all levels.

• Highly engaged, self-starter with ability to balance achieving results and fostering collaboration.

• Background check and drug screen.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The base pay scale for this position in:

New York, NY in USD per year is: $100,000 - $125,000.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off -Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page here for the latest. Ourteamcan share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.