New

ISP Engineer I

Charter Communications
United States, North Carolina, Kannapolis
Jun 26, 2025
Are you ready to elevate your engineering career by working with cutting-edge technologies at one of the leading connectivity companies in the country? Do you have expertise in Critical Infrastructure Systems, RF, and IP Technologies, and excel at problem-solving? If so, Spectrum's Inside Plant (ISP) team might be the perfect fit for you. As an Inside Plant Engineer I on our ISP team, you will troubleshoot and maintain Spectrum's network, support product deployment, and ensure TQA and FCC compliance. If you are eager to continuously learn and apply new technologies to impactful real-world scenarios, we want to hear from you. How You'll Make an Impact Provide engineering and operational support for new or existing technologies Install, configure, and operate legacy or new headend equipment. Perform troubleshooting and assist with network resolution Perform all daily, weekly, monthly and quarterly testing and logging per established company guidelines Ensure all cabling, equipment installation, power and cooling follow corporate standards Maintain required logs, records and other documentation in compliance with company and FCC (Federal Communications Commission) technical requirements Create, submit, and implement approved methods of procedure and change management requests. Develop and implement network enhancements Working Conditions 24x7, fast-paced environment Work indoors with exposure to continuous moderate noise near power systems Must be able to work and travel in inclement weather and participate in an on-call rotation schedule Shift Requirements Sun - Thur 11pm-8am What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in electrical engineering, computer science or related field, and/or equivalent work experience Valid course completion from NCTI Fiber Installation & Activation course to be obtained within 6 months from start date for all external candidates and internal candidates outside of Network Technology Services Experience 3+ years Headend Technician or electronics / network implementation experience License Must possess and maintain a valid Driver's License with a safe driving record Skills Knowledge of Critical Systems such as HVAC, Powering and Generators as well as RF and IP technologies HFC design, as well as optical test equipment (such as OTDR, Optical Spectrum Analyzer, Fiber Light Identifier, Optical Fiber Scope and Optical Power Meter), Video Networking, IP & DOCSIS/CMTS Can troubleshoot communication architectures, topologies, hardware, software, transmission and signaling links and protocols Ability to work while standing 50-70% of the time and to lift up to 50 lbs. with or without assistance #LI-CEB EIP320 2025-56873 2025 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.