New

Desktop Technician

Superior Court of California - County of Riverside
$68,723.20 - $89,752.00 Annually
medical insurance, dental insurance, life insurance, vision insurance, flexible benefit account, retirement plan, pension, remote work, hybrid
United States, California, Riverside
4050 Main Street (Show on map)
Jun 25, 2025
Welcome Bring your technical expertise to the front lines of public service with Riverside Superior Court! We're seeking a Desktop Technician to provide support to court staff and judicial officers. This position will be located in the Self-Help Center located in Riverside, CA but will provide support countywide. If you enjoy solving technical puzzles, delivering top-tier customer service and working in a dynamic, service-driven environment, this role is for you! The ideal candidate will possess one of the following options: Option 1: Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a closely related field AND Experience: Two years of experience that includes providing computer or network systems support or experience providing first and second tier technical support in a help desk technician or equivalent role. Option 2: Education: Associate's degree, preferably in Computer Science, Information Technology, Information Systems, Computer Engineering, or a closely related field AND Experience: Three years of experience that includes providing computer or network systems support or experience providing first and second tier technical support in a help desk technician or equivalent role. Option 3: Education: High school diploma or equivalent AND Experience: Four years of progressively responsible experience that includes providing computer or network systems support or experience providing first and second tier technical support in a help desk technician or equivalent role. For a complete list of the qualifications and essential duties, please refer to the job description. About the Riverside Superior Court Riverside is the fourth largest county in California and the 10th largest in the United States. There are fourteen court facilities spanning 7,300 square miles that serves Riverside's 2.4 million residents. The courts and its employees hold a unique role in the public sector. The mission of the Riverside Superior Court is, "...in a fair, accessible, effective, and efficient manner, resolve disputes arising under the law and interpret and apply the law consistently, impartially, and independently to protect the rights and liberties guaranteed by the Constitutions of California and of the United States." Competitive Compensation Package At Riverside Superior Court, we reward hard work and dedication! We offer: Annual merit increases for satisfactory job performance A robust benefit plan including medical, dental, vision, disability and life insurance A pension plan provided by the California Public Employer's Retirement System also known as CalPERS. You will contribute between 7% and 8% of your biweekly pay, depending on your membership status Optional deferred compensation programs Generous leave accruals Fourteen (14) paid holidays Bereavement leave Tuition discounts Qualified employer for Public Service Loan Forgiveness (PSLF) or Temporary Expanded PSLF (TEPSLF) Certification Application Process All applicants are required to submit a completed online application and supplemental questionnaire. To learn more about how to create an application, click HERE. Resumes will not be accepted in lieu of the required application and supplemental questionnaire. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all current and previous related work experience. When listing Court experience, please include dates and classification of each position held, if more than one. Selection Procedures: This recruitment will remain open until the needs of the Court have been met and may close at any time. However, the deadline to apply for first round consideration is Wednesday, July 02, at 11:59 PM PST. All applications will be reviewed to identify candidates who meet the minimum qualifications; those candidates deemed most qualified may be invited to an online or written assessment, if applicable. Candidates who take and successfully pass the assessment may be invited to an oral panel interview. Candidates who are successful in the interview may be placed on an eligible list. Placement on an eligible list is not a guarantee of employment. Additional steps for the selection process may include a comprehensive background check. Status Notifications You will be notified by email and/or text message during the process of this recruitment through governmentjobs.com. Please check your email spam/junk folders and accept emails ending with governmentjobs.com and riverside.courts.ca.gov. If your information changes, please update your profile at www.governmentjobs.com. Reasonable Accommodations Riverside Superior Court provides reasonable accommodations upon request for applicants with disabilities. Please contact the Human Resources Department at 951-777-3017 or Recruitment@riverside.courts.ca.gov if you feel you will need an accommodation for any aspect of the selection process. The Human Resources Department requests that it be advised of special needs at least five days prior to the examination so that a reasonable accommodation may be made.