Human Resources Manager

Join Our Team as a Hands-On Human Resources Manager at Elderwood at Lancaster!

Elderwood at Lancaster, a community-focused Skilled Nursing Facility located near the historic Village of Lancaster, is seeking a Human Resources Manager (HRM) to lead and support our team.

This is a roll-up-your-sleeves, doer role-perfect for an HR professional who enjoys being in the thick of day-to-day operations. There is no large HR team here-you'll be the primary HR resource on-site, responsible for both strategic support and daily execution.

Proactive and Solutions-Oriented: Takes initiative and anticipates needs before they arise.

• Strong Critical Thinking Skills: Able to assess situations, identify challenges, and implement practical solutions.

• HR Operational Expertise: Proficient in core HR functions including employee relations, onboarding, compliance, and related processes.

• Technical Savvy: Comfortable navigating multiple systems (HRIS, ATS); familiarity with platforms like ICIMS, ADP, and UKG is a plus.

Elderwood Benefits as a Human Resources Manager:

• 401K with Employer Matching
• PTO & Holiday Package
• Full Suite of Health Benefits - Medical, Dental, Vision

Elderwood at Lancaster:

• Elderwood at Lancaster is nationally recognized for quality long-term care and short-term rehabilitation services. This close-knit senior care facility with a family feel is located near the historic Village of Lancaster, in Lancaster, NY and convenient to the rural communities in eastern Erie County. Long-term residents with dementia benefit from the Seasons Memory Care program, while a highly-regarded subacute rehabilitation department provides comprehensive short-term physical, occupational and speech therapy.

The Human Resources Manager supports all business operations by managing the organization's HR administration, and execution. Overall, this position is responsible for executing and managing all recruiting, onboarding, offboarding, performance management, payroll and general HR activities for the site.

Recruitment

• Responsible for the timely sourcing, interviewing, & onboarding of candidates through the Applicant Tracking System.
• Maintaining an accurate and timely submission of the weekly open positions report.
• Participation in marketing the facility through recruitment events held at the facility as well various organizations and schools, i.e. open interviews & job fairs.
• Ensure internal posting process is properly managed within the facility, and for employees involved in facility-to-facility transfers.
• Promote company Employee Referral Program.
• Accurately track employee referral program and timely payout of referral bonuses.

Onboarding & Training

• Orient and complete new hire paperwork for all new staff members and ensure that employment regulatory requirements are met; to include but not limited to, reviewing benefit program eligibility, describing benefit plans, and confirmation of enrollment completion.
• Schedule new hires for General Orientation and deliver HR training component.

Administrative

• Obtain all required regulatory documentation for all licensed & certified persons hired at the facility at time of hire, and annually thereafter, i.e., professional licenses and CPR and other Life Safety certifications. If not certified arrange for training.
• Coordinate new hire physicals and obtain required medical documentation for TST.
• Ensure that all personnel actions are properly documented (location, address, rate of pay and status change, disciplinary actions, and signature receipts).
• Maintain staff member personnel records in accordance with regulatory agency requirements and HR Policy & Procedure Manual.
• Initiate probationary and annual performance evaluation process.
• Administer 30 Day New Hire Surveys & Exit Interviews in accordance with company policy.
• Complete wage verification forms for Social Service agencies, insurance, and mortgage companies, etc.
• Order name badges, business cards and computer access as needed.
• Timely processing of employee termination and maintain staff roster in several databases.
• Coordinate uniform benefit allowance and fitting and acquiring of uniforms under the allowance program.

Payroll & Benefit Administration

• Timely distribution of information on the company's benefits package to all eligible employees, monitor pending enrollments and provide follow up to verify completion.
• Responsible for accurate and timely data entry of employee information and ongoing maintenance in ADP HRIS.
• Review all employee timecards in time & attendance system for accuracy and approvals.
• Run various reports out of ADP reporting
• Assist employees with benefit/payroll inquires.
• Interpret personnel policies and procedures and communicate benefit program details to staff.
• Upon termination of staff, distribute documentation relating to benefits such as Health Insurance, 401K, Life Insurance, and Dental Insurance.
• Helps coordinate all employee activities, as established by executive staff.
• Compile and track paperwork for staff members on leave of absence; maintain compliance with FMLA and other regulatory leaves; maintain communication with staff members on return-to work expectations.

Unemployment & Workers Compensation

• Ensure timely response to claims for unemployment insurance. Verify that all termination data is reported to payroll within one pay period of termination date.
• Represent the company in UI and WC hearings when necessary.
• Participate in facility Safety Committee.
• Compile and submit information for unemployment, Worker's Compensation, and disability claims; maintain OSHA 300 log.

Employee Relations

• Ability to triage employee concerns and issues; knowing when to escalate to the Administrator and/or EAS HR.
• Ensure consistent application of policy & procedures to include corrective disciplinary actions.
• Maintain disciplinary log.
• Drive facility recognition and retention programs, i.e., Employee of the Month, birthdays, anniversaries.
• Managing Performance Management systems and supporting management in employee development.
• Cultivating and monitoring company culture via multiple avenues, to support the attainment of the company's goals and promote employee satisfaction and retention.
• Planning and executing company events and meetings (both remote and in person) that encourage team bonding, culture diffusion and ongoing organizational learning and development.

• Bachelor's or Master's degree in Human Resources, Business or other related field.
• PHR is preferred.
• A minimum of five years of experience in a Human Resources management role.
• Demonstrable knowledge in state & federal labor laws, FMLA, OHSA, & COBRA.
• Must have prior recruitment and employee onboarding experience.
• Prior payroll and benefits experience strongly preferred.
• Must be proficient in Microsoft Office, highly organized, detail oriented,& quality focused.
• Strong written and verbal communication skills required.
• Effectively prioritize job responsibilities in a fast-paced environment.
• Ability to successfully self-manage and work autonomously.
• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.