Remote New

Manager, Tech Enablement Architect

Ping Identity Corporation
parental leave, tuition reimbursement
United States
Jun 25, 2025
About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture.We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Role As a leader for Ping products and services, the Manager, Technical Enablement Architect will lead a specialized team to help define and execute our technical enablement strategy. Your primary focus, delivered through the expertise and efforts of your team, is to empower technical audiences (Ping Identians and our Partner network) with advanced product knowledge and skills, enabling them to showcase how Ping champions identities daily. This leadership role is pivotal in ensuring deep technical expertise is developed and disseminated across our organization. You will work closely with other enablement managers, including Revenue Enablement, Business Value, and Demo teams acting as a key technical resource and strategic partner. By ensuring your team provides these managers with the specialized technical knowledge, resources, and strategic support they require, you empower them to effectively contribute to the collective vision of enabling Ping Identity's technical field to creatively solve customers' most complex identity and access management challenges. The Team As the Manager, Technical Enablement Architect at Ping Identity, you will lead and cultivate a centralized Technical Enablement Architect team. This team is dedicated to supporting our highly effective global technical field teams and our valued Partner network. This role will report to the Senior leadership and will manage a team of Technical Enablement Architects. The team will set a standard for excellence by actively contributing to the development of content for enablement teams. Responsibilities Define, Drive, and Continuously Refine: Own the Technical Enablement Architect Program end to end, aligning with enablement leadership and overall company objectives to ensure measurable impact on field readiness and partner success. Strategic Leadership & Collaboration: Lead collaboration with fellow enablement managers to provide them with targeted technical expertise and support, ensuring the successful enablement of internal presales and partner technical positions. Program Development & Oversight: Oversee the enablement of SE's and technical teams to design, develop, and maintain cutting-edge demo/POC environments, technical training curricula, and comprehensive resource materials for all onboarding and ongoing technical enablement programs. Team Leadership & Mentorship: Lead and mentor a high-performing team of Technical Enablement Architects, fostering a culture of excellence. Impact Measurement & Optimization: Establish and track key performance indicators (KPIs) to measure the effectiveness, ROI, and business impact of technical enablement programs, using data to drive continuous improvement. Senior Stakeholder Management: Collaborate effectively with senior leadership and cross-functional stakeholders to design and scale for new and existing training and knowledge-sharing initiatives. Event & Program Direction: Direct the strategic planning, delivery, and execution of impactful in-person and virtual technical enablement events, including Go to Market Kick-Offs, Mid-Year QBRs, Onboarding Programs, and partner events. Industry Expertise & Innovation: Stay knowledgeable of industry trends in IAM, security, and enablement best practices to drive innovation and ensure Ping's technical enablement remains best-in-class. Required Skills Bachelor's Degree in Information Systems, Computer Science or related field. 8+ years Experience in technical enablement, sales engineering, product marketing, technical training, or a similar customer-facing technical role. Experience in people management and leadership experience, with a proven ability to build, motivate, and develop high-performing technical teams. Deep understanding of enterprise security software, specifically identity and access management (IAM) concepts, solutions, and the competitive landscape. Proven ability to develop and execute strategic enablement plans that align with business objectives and drive measurable results. Exceptional communication, presentation, and interpersonal skills, with the ability to influence and build strong relationships with stakeholders at all levels, including senior leadership. Knowledge in adult learning principles, instructional design, and innovative methods for measuring program effectiveness and impact. Demonstrated ability to manage complex projects, prioritize effectively, and operate in a fast-paced, dynamic environment. Energy, strategic vision, drive, commitment, and a passion for enabling others. Ability to accommodate global team needs, which may occasionally require working outside standard business hours. Willingness and ability to travel for key events and team collaboration (up to 20%), including SKO, QBRs, industry conferences (e.g., Identiverse, Youniverse), and in-office engagements. Preferred Skills/Abilities Extensive expertise and hands-on experience with Ping Identity products and services. Proven track record of building and scaling global technical enablement programs. Experience with various enablement tools and learning management systems (LMS). Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.